Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: Steadfast Courier

Vacancy: 10

Age: 24 to 28 years

Location: Dhaka

Salary: Tk. 12000 - 18000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Logistic/Courier/Air Express Companies, Delivery Services Startup
∎ Freshers are also encouraged to apply.

Published: 4 Mar 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 24 to 28 years

Responsibilities & Context:
∎ Worked in the Customer Service / Call Centre, managed calls from the Customer Service hotline, and support tickets, and provided quality service to both merchants & customers.
∎ Responding to each call actively and friendly manner to understand the client’s problem.
∎ For complicated issues, consulting with the respective concerns to solve the problem on behalf of the client.
∎ Working with full responsibility and ownership in doing the job to deliver quality service.
∎ Worked in the Customer Service / Call Centre, managed calls from the Customer Service hotline, and support tickets, and provided quality service to both merchants & customers.
∎ Responding to each call actively and friendly manner to understand the client’s problem.
∎ For complicated issues, consulting with the respective concerns to solve the problem on behalf of the client.
∎ Working with full responsibility and ownership in doing the job to deliver quality service.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Job Highlights:
∎ Special instructions for job seekers: As a CSR of Steadfast Courier, you have to provide service information, answer questions, and understand customer queries properly.

Company Information:
∎ Steadfast Courier
∎ House#44, 2/A, Dhanmondi, Dhaka, Bangladesh
www.steadfast.com.bd

Address::
∎ House#44, 2/A, Dhanmondi, Dhaka, Bangladesh
∎ www.steadfast.com.bd

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Apr 2024

Category: Commercial/Supply Chain

Source: bdjobs.com

Similar Jobs

Warehouse Manager (Female)

Senior Executive, Commercial (Supply Chain)

Assistant Manager

Depot In Charge

Executive/ Sr. Executive - Supply Chain

Key Account Manager

Packaging Persons

Sr. Executive/ Executive-Local Procurement

Executive-II_ Store_ Columbia Garments Ltd.

Ex./ Sr. Executive - Supply Chain Management

Operation Manager - Food Court

Executive, Commercial

Officer, Procurement

Procurement and Logistics Assistant

Executive_Supply Chain(Purchase)_Garments Accessories

Distribution Supervisor (Flour Factory)

Executive - Store

Assistant Manager/ Deputy Manager (Store)

Transport Officer (Delivery Vehicle)

Officer - Costing

Senior Executive / Executive - Sourcing (Trims & Accessories)

Deputy Manager - Direct Sourcing

Junior Executive Vehicle

AGM/Sr. Manager-Store & Distribution

Assistant Inventory Officer, Inventory Management Department (Site)

Sr. Executive/ Executive, Procurement

Assistant Manager, Supply Chain Management

Head of Supply Chain Management

Manager-SCM

Warehouse Supervisor

Jr. Executive / Executive (Import)

Assistant Manager, Category Fresh

Sr. Executive-Purchase & Procurement (Rice, Dal, Flour, Oil, Onion, Garlic, Corn etc.)

Executive-Purchase & Procurement (Rice, Dal, Flour, Oil, Onion, Garlic, Corn etc.)

Executive - Supply Chain Management

Asst. Manager/ Deputy Manager (Research & Development-Leather Goods)

Supply Chain Executive

সহকারী প্রকিউরমেন্ট অফিসার

Jr. Officer/ Officer - Logistics

Senior Executive - Supply Chain (Yarn)