Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: Steadfast Courier

Vacancy: 10

Age: 24 to 28 years

Location: Dhaka

Salary: Tk. 12000 - 18000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Logistic/Courier/Air Express Companies, Delivery Services Startup
∎ Freshers are also encouraged to apply.

Published: 4 Mar 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 24 to 28 years

Responsibilities & Context:
∎ Worked in the Customer Service / Call Centre, managed calls from the Customer Service hotline, and support tickets, and provided quality service to both merchants & customers.
∎ Responding to each call actively and friendly manner to understand the client’s problem.
∎ For complicated issues, consulting with the respective concerns to solve the problem on behalf of the client.
∎ Working with full responsibility and ownership in doing the job to deliver quality service.
∎ Worked in the Customer Service / Call Centre, managed calls from the Customer Service hotline, and support tickets, and provided quality service to both merchants & customers.
∎ Responding to each call actively and friendly manner to understand the client’s problem.
∎ For complicated issues, consulting with the respective concerns to solve the problem on behalf of the client.
∎ Working with full responsibility and ownership in doing the job to deliver quality service.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Job Highlights:
∎ Special instructions for job seekers: As a CSR of Steadfast Courier, you have to provide service information, answer questions, and understand customer queries properly.

Company Information:
∎ Steadfast Courier
∎ House#44, 2/A, Dhanmondi, Dhaka, Bangladesh
∎ www.steadfast.com.bd

Address::
∎ House#44, 2/A, Dhanmondi, Dhaka, Bangladesh
∎ www.steadfast.com.bd

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Apr 2024

Category: Commercial/Supply Chain