Job Description
Title: Customer Service Representative
Company Name: FIFO Tech
Vacancy: 15
Age: 18 to 35 years
Location: Dhaka (Kawran Bazar)
Salary: Tk. 8000 - 10000 (Monthly)
Experience:
∎ 1 to 3 years
∎ Freshers are also encouraged to apply.
Published: 5 Jan 2025
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Age 18 to 35 years
∎ Must have clear spoken ability in English and Bangla.
∎ Have excellent interpersonal and listening skills
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.
Responsibilities & Context:
∎ Candidates have to make Inbound and outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies. Excellent communication skills with customers in appropriate accent.
∎ Candidates have to make Inbound and outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies. Excellent communication skills with customers in appropriate accent.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Kawran Bazar)
Company Information:
∎ FIFO Tech
∎ FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ IT/ITES Services Provider and IT Consultancy Firm
Address::
∎ FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ IT/ITES Services Provider and IT Consultancy Firm
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 4 Feb 2025
Category: Customer Support/Call Centre
