Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: FIFO Tech

Vacancy: 50

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC/ Graduation

Job Responsibilities:
∎ Candidates have to make Inbound and outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies.
∎ Excellent communication skills with customers in appropriate accent.

Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Must have clear spoken ability in English and Bangla.
∎ Have excellent interpersonal and listening skills
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Feb 2022

Company Information:
∎ 5 Jan 2022
∎ FIFO Tech
∎ Address : FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ Web : www.fifo-tech.com
∎ Business : IT/ITES Services Provider and IT Consultancy Firm

Category: Customer Support/Call Centre

Source: bdjobs.com

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