Job Description
Title: Customer Service Representative
Company Name: FIFO Tech
Vacancy: 80
Age: 20 to 35 years
Location: Dhaka (Agargaon)
Salary: Tk. 10000 (Monthly)
Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.
Published: 7 Nov 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 20 to 35 years
∎ Must have clear spoken ability in English and Bangla.
∎ Have excellent interpersonal and listening skills Be confident and able to approach people.
∎ Must have good knowledge about IT.
∎ Three Shift, there are: Morning, Evening and Night.
∎ Must have clear spoken ability in English and Bangla.
∎ Have excellent interpersonal and listening skills Be confident and able to approach people.
∎ Must have good knowledge about IT.
∎ Three Shift, there are: Morning, Evening and Night.
Responsibilities & Context:
∎ Candidates have to make Inbound and outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools. Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies. Excellent communication skills with customers in appropriate accent.
∎ Candidates have to make Inbound and outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools. Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies. Excellent communication skills with customers in appropriate accent.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Contractual
Job Location: Dhaka (Agargaon)
Company Information:
∎ FIFO Tech
∎ FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ IT/ITES Services Provider and IT Consultancy Firm
Address::
∎ FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ IT/ITES Services Provider and IT Consultancy Firm
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 7 Dec 2024
Category: Customer Support/Call Centre
