Customer Service Representative
Job Description
Title: Customer Service Representative
Company Name: Connell Bros. Co. Bangladesh (Pvt.) Ltd
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Erp software, Import, Supply Chain
Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Commercial, Customer Relation, Export/ Import through L/C, Pharmaceutical Procurement and Supply Chain Management
∎ The applicants should have experience in the following business area(s):
Chemical Industries
Job Responsibilities:
∎ Processing sales orders and raising tax invoices
∎ Attend to customer orders, enquiries and complaints
∎ Informing dispatch details of the order and keep a track of delivery
∎ Follow up and solution to Post delivery shipment issues
∎ Preparing Proforma invoice
∎ Keep track of inventory issues in the system
∎ Working in coordination with Sales Team, Warehouse Team and Logistic Manager
∎ Assisting Business manager
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Fluency in spoken and written English
∎ Possess strong MS Office skills including Microsoft Excel
∎ Knowledge of JD Edward's or Oracle application software is must
∎ Integrity: Does the right thing when nobody's "looking". Is honest in all internal and external customer relations. Exhibits ethical and moral behavior in everyday business conduct. Is as straightforward as possible in all situations. Insists on all employees treating others (at any level) with respect
∎ Relationships: Builds and sustains professional working relationships. Makes the effort to know a variety of people in the organization. Establishes effective working partnerships with all internal and external customers
∎ Self & Business Discipline: Consistently displays core values (integrity, customer service, relationship excellence).Fulfills their commitments. Doesn't need to be tightly managed
∎ Service Orientation: Customer Service Orientation. Provides high-quality service. Responds promptly to service requests. Meets commitments to customers. Looks for long-term benefits to the customer
∎ Confidentiality: Understands confidentiality of employee information. Maintain and adheres to organizational confidentiality policies. Knows how to keep company-related data confidential
∎ Initiative: Shows inclination to initiate, rather than to react. Initiates individual or group projects, and takes complete responsibility for their success
∎ Teamwork & Communication Skills: Works and communicate well with managers, executives and all members of the Company. Share necessary information. Communicate effectively with all levels. Display good listening skills, comprehension and approachable. Encourages an open exchange thoughts and ideas.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Profit share, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 3 Apr 2021
Company Information:
∎ 4 Mar 2021
∎ Connell Bros. Co. Bangladesh (Pvt.) Ltd
∎ Address : Suvastu Warda (12th Floor) House # 20, Road # Shahjalal Avenue Sector # 04, Uttara, Dhaka 1230
∎ Web : www.connellbrothers.com
∎ Business : Connell is a Specialty Chemicals and Ingredients Distribution Company based out of San Francisco, CA, USA. We are more than 120 years old and one of the largest marketing & distribution company in the world. We have strong coverage across Asia and Pacific Countries and currently active in verticals such as Pharmaceuticals, Food & Nutrition, Paints & Coatings, Plastics, Personal Care, PU Foam, Adhesives, Inks & few more industrial segments. Our objective is to attain the market leadership in these industry segments in Bangladesh as we have in other parts of the world. Visit us at - http://www.connellworld.com/
Category: Commercial/Supply Chain
:
Source: bdjobs.com
Deadline Expired on 3rd Apr 2021
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