Customer Service Personnel

Job Description

Title: Customer Service Personnel

Company Name: blucheez outfitters

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ BluCheez Outfitters is an upcoming fashion and lifestyle brand. We aim to provide both domestic and international consumers with the most trendy, unique, and comfortable fashionwear. BluCheez is offering a full-time job opportunity for the Customer Service Personnel for an energetic and ambitious individual, with a very energetic attitude.
∎
∎ Candidates with strong communication skills who can make customers feel welcome in our store will stand out. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
∎ Carve out a career for yourself. Grow with us.

Job Responsibilities:
∎ Maintaining a positive, empathetic, and professional attitude toward customers at all times.
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Conduct price and feature comparisons to facilitate purchasing
∎ Processing orders, forms, applications, and requests.
∎ Inform customers about discounts and special offers
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.

Additional Requirements:
∎ Excellent communication skills, capable of building trusting relationships
∎ Ability to stay calm when customers are stressed or upset.
∎ Comfortable using computers.
∎ Experience working with customer support.
∎ Proven work experience as a Customer Service Personnel, Sales Associate or similar role
∎ Understanding of the retail sales process
∎ Familiarity with consumer behavior principles
∎ Knowledge of inventory stocking procedures

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 7 Sep 2021

Company Information:
∎ 19 Aug 2021
∎ blucheez outfitters
∎ Address : Niharika Concord Tower Kemal Ataturk Avenue, Banani Dhaka-1213 BANGLADESH
∎ Web : www.blucheez.net
∎ Business : BluCheez Outfitters is an upcoming fashion and lifestyle brand. We aim to provide both domestic and international consumers with the most trendy, unique, and comfortable fashion wear.

Category: Customer Support/Call Centre

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