Job Description
Title: Customer Service Executive
Company Name: WeTechHub.
Vacancy: 10
Age: 22 to 32 years
Location: Dhaka (Kawran Bazar)
Salary: Tk. 15000 - 18000 (Monthly)
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce
Published: 11 Feb 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 22 to 32 years
∎ Excellent communication skills with customers in appropriate accent.
∎ Must have clear spoken ability in English.
∎ Have excellent interpersonal and listening skills.
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.
∎ Duty (9 PM to 5 AM).
∎ Graduated in English we get first priority.
∎ Excellent communication skills with customers in appropriate accent.
∎ Must have clear spoken ability in English.
∎ Have excellent interpersonal and listening skills.
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.
∎ Duty (9 PM to 5 AM).
∎ Graduated in English we get first priority.
Responsibilities & Context:
∎ Attending client's queries, concerns, complaints and make sure that they are appropriately appointed as per organization rules and regulation.
∎ To carry out the daily operations of the customer service through only outbound call, live chat, video calling, texting and Email with the foreign client.
∎ Communicate fluently in English.
∎ Responding to customer questions and complaints over phone/online.
∎ Identify customer needs, clarify information.
∎ To interact extensively with customers to clarify their needs with satisfaction.
∎ Keep up to date with necessary information, new launches, promotions etc.
∎ Attending client's queries, concerns, complaints and make sure that they are appropriately appointed as per organization rules and regulation.
∎ To carry out the daily operations of the customer service through only outbound call, live chat, video calling, texting and Email with the foreign client.
∎ Communicate fluently in English.
∎ Responding to customer questions and complaints over phone/online.
∎ Identify customer needs, clarify information.
∎ To interact extensively with customers to clarify their needs with satisfaction.
∎ Keep up to date with necessary information, new launches, promotions etc.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Kawran Bazar)
Company Information:
∎ WeTechHub.
∎ 92, Ali Bhaban, Kazi Nazrul Islam Avenue, Level - 5, Kawran Bazar, Dhaka-1215.
∎ IT/ITES Services Provider and IT Consultancy Firm
Address::
∎ 92, Ali Bhaban, Kazi Nazrul Islam Avenue, Level - 5, Kawran Bazar, Dhaka-1215.
∎ IT/ITES Services Provider and IT Consultancy Firm
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Feb 2025
Category: Customer Support/Call Centre
