Customer Service Executive/ Sr. Executive (Garments Accessories)
Job Description
Title: Customer Service Executive/ Sr. Executive (Garments Accessories)
Company Name: Maxim Label Packaging (Bangladesh) Private Limited
Vacancy: 10
Job Location: Dhaka (Ashulia)
Employment Status: Full-time
Educational Requirements:
∎ Graduation/ Post Graduation from any reputed university (Major in Marketing/ Management/ Commerce background are highly preferable)
Job Responsibilities:
∎ Identify and assess customers' needs to achieve satisfaction
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication
∎ Open customer accounts by recording account information.
∎ Maintain customer records by updating account information.
∎ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
∎ Educational Requirements:
Additional Requirements:
∎ The applicants should have experience in the following business area:
∎ Garments Accessories
∎ Excellent interpersonal communication and analytical skills
∎ Should have positive attitude to take challenge and meet deadlines.
∎ Excellent command over English and Bengali.
∎ Computer literacy is must especially in MS Excel and E-communication.
∎ The applicants should have experience in the following area(s): Customer Support/Client Service.
∎ 1 to 3 year(s) experience in Garments Accessories area.
∎ Fresher also can apply.
∎ Having experience Customer Service in garments accessories will get priority.
Application Deadline: October 9, 2019
Company Information:
∎ Maxim Label & Packaging (Bangladesh) Private Limited
∎ Address : Mollik Tower (12th Floor),13-14 Zoo Road, Mirpur-1, Dhaka-1216, Bangladesh
∎ Web : www.maxim-group.com.cn
∎ Business : Maxim Group was established in Taiwan in 1973. What started off as a small company in Taiwan has now become a company with more than 2600 employees worldwide. Since 1994, our focus has not been just to grow in domestically, but also globally. Over the years, we have laid a strong foundation and have become a company that can make a difference socially and economically. Currently we have set over 16 global locations in more than 10 countries.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 9th Oct 2019
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