Customer Service Executive/ Sr. Executive (Garments Accessories)
Job Description
Title: Customer Service Executive/ Sr. Executive (Garments Accessories)
Company Name: Maxim Label Packaging (Bangladesh) Private Limited
Vacancy: 08
Job Location: Dhaka (Ashulia)
Employment Status: Full-time
Educational Requirements:
∎ Graduation/ Post Graduation from any reputed university (Major in Marketing/ Management/ Commerce background are highly preferable).
Experience Requirements:
∎ At most 3 year(s)
∎ The applicants should have experience in the following business area(s):
Garments Accessories
∎ Freshers are also encouraged to apply.
Job Context:
∎ Department: Customer Service.
∎ Job Location: Ashulia Bazar, Savar, Dhaka.
Job Responsibilities:
∎ Identify and assess customers' needs to achieve satisfaction
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication
∎ Open customer accounts by recording account information.
∎ Maintain customer records by updating account information.
∎ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Additional Requirements:
∎ 0 to 3 year(s) experience in Garments Accessories area.
∎ The applicants should have experience in the following area(s): Customer Support/Client Service.
∎ Having experience Customer Service in garments accessories will get priority.
∎ Excellent interpersonal communication and analytical skills
∎ Should have positive attitude to take challenge and meet deadlines.
∎ Excellent command over English and Bengali.
∎ Computer literacy is must especially in MS Excel and E-communication.
Compensation & Other Benefits:
∎ Festive Bonus
∎ Yearly Increment
∎ Provident Fund
∎ Group Insurance.
Application Deadline: April 8, 2020
Company Information:
∎ Maxim Label & Packaging (Bangladesh) Private Limited
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 8th Apr 2020
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