Customer Service Executive ( Sales)

Job Description

Title: Customer Service Executive ( Sales)

Company Name: InfoTitan Limited

Vacancy: 2

Age: 18 to 32 years

Location: Dhaka (Baridhara)

Salary: Tk. 16000 - 20000 (Monthly)

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, Call Center

Published: 22 Dec 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 32 years

Responsibilities & Context:
∎ Respond to customer inquiries and manage bookings efficiently.
∎ Deliver exceptional support to clients and hosts.
∎ Assist with sales tasks to drive business growth .
∎ Maintain accurate records of customer interactions and transactions .
∎ Collaborate with team members to ensure seamless service delivery.
∎ Identify and resolve customer concerns promptly.
∎ Provide insights and feedback to improve customer satisfaction.
∎ Stay updated on industry trends to offer informed solutions.
∎ Ensure compliance with company policies and procedures.
∎ Support marketing efforts through customer engagement and promotions.
∎ Respond to customer inquiries and manage bookings efficiently.
∎ Deliver exceptional support to clients and hosts.
∎ Assist with sales tasks to drive business growth .
∎ Maintain accurate records of customer interactions and transactions .
∎ Collaborate with team members to ensure seamless service delivery.
∎ Identify and resolve customer concerns promptly.
∎ Provide insights and feedback to improve customer satisfaction.
∎ Stay updated on industry trends to offer informed solutions.
∎ Ensure compliance with company policies and procedures.
∎ Support marketing efforts through customer engagement and promotions.

Compensation & Other Benefits:
∎ Weekly 2 holidays, Over time allowance
∎ Salary Review: Yearly
∎ ATTRACTIVE COMMISSION ON SALE
∎ ATTRACTIVE COMMISSION ON SALE

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Baridhara)

Job Highlights:
∎ Handle customer inquiries and bookings Provide excellent support to clients and hosts Assist with sales-related tasks to drive growth.Experience in the Hospitality and Reservation industry will get an extra privilege

Company Information:
∎ InfoTitan Limited
∎ Level-01, Meghmallar, House-97, Suharawardy Avenue, Baridhara Diplomatic Zone, Dhaka-1212
∎ InfoTitan is a world-class back-office support and outsourcing service provider based in Bangladesh,
Our team of incredibly creative and hardworking individuals is carefully picked to fit your specific business needs. Located in Dhaka, Bangladesh, the heart of South Asia’s booming tech and outsourcing scene, our company focuses on providing professional inbound, outbound, and back–office customer support.

Address::
∎ Level-01, Meghmallar, House-97, Suharawardy Avenue, Baridhara Diplomatic Zone, Dhaka-1212
∎ InfoTitan is a world-class back-office support and outsourcing service provider based in Bangladesh,Our team of incredibly creative and hardworking individuals is carefully picked to fit your specific business needs. Located in Dhaka, Bangladesh, the heart of South Asia’s booming tech and outsourcing scene, our company focuses on providing professional inbound, outbound, and back–office customer support.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 Jan 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.48%
4.68%
University of Dhaka 2.92%
North South University 2.63%
Daffodil International University (DIU) 2.34%
Northern University Bangladesh 2.05%
Tejgaon College 1.75%
Jahangirnagar University 1.75%
Green University of Bangladesh 1.46%
Southeast University 1.46%

Interested By Age Range

Age Range Percentage (%)
20-30 79.82%
31-35 15.79%
36-40 1.46%
40+ 0.29%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 70.88%
20K-30K 21.47%
30K-40K 4.71%
40K-50K 1.47%
50K+ 1.47%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 18.71%
0.1 - 1 years 21.35%
1.1 - 3 years 27.49%
3.1 - 5 years 19.59%
5+ years 12.87%