Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Saimon Global Ltd.
Vacancy: 5
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Service, Customer Support through Phone
Job Responsibilities:
∎ Tasks and duties
∎ Answering client correspondences through email, social media, and by phone.
∎ Relaying extensive product information to customers.
∎ Closing sales for the company.
∎ Filing customer records, including contact information, purchases and billings.
∎ Conducting surveys and writing reports based on customer feedback on products and services.
∎ Providing customers with clear instructions to resolve issues.
∎ Rerouting customer calls to other departments when advanced solutions are needed.
∎ Managing orders and ensuring their prompt delivery.
Additional Requirements:
∎ Age 18 to 35 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 Sep 2023
Company Information:
∎ 29 Aug 2023
∎ Saimon Global Ltd.
∎ Address : 1st Floor, Saimon Center, Hs-4A, Rd-22, Gulshan-1
Dhaka-1212
∎ Business : Saimon Global Ltd is one of the leading travel, Visa processing and travel technology company in Bangladesh. The company specializes in Airline GSA operations and are currently the GSA of:
Singapore Airlines, United & Kenya Airways.
Saimon Global Ltd is Preferred Partner for MJETs- Asia’s No.1 Private Charter Company, providing World-Class Private Jet Services and Air Ambulances Services.
Saimon Global is also the Exclusive Bangladeshi company specialized in Visa Processing. Currently the company is the authorized visa processing agent processing;
· Thai Visa Application for Royal Thai Embassy Dhaka
· Singapore Visa Application for Singapore Consulate Dhaka
· American Citizen Service (CRBA applications & Adult Passport renewal DS-82) for US Embassy Dhaka
· Spain Visa for Spain Embassy Dhaka
Saimon Global is also one of the leading IT enabled service provider and has launched Telemedicine APP, TAKEMED and Online Travel Agency, TRYOTEL. Tryotel APP is available in both Android and IOS device.
The App provides a one stop solution for all travelers looking to book Flights, Hotel, Holiday Packages, Tours and other travel related services.
Please refer to our website : www.saimonglobal.com for any further details.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 27th Sep 2023
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