Customer Service Executive (International Call Center)

Job Description

Title: Customer Service Executive (International Call Center)

Company Name: ESS Global Tech

Vacancy: 10

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Hon's running student can be preference
∎ A Level, O Level
∎ Bachelor degree in any discipline

Experience Requirements:
∎ Freshers are also encouraged to apply.

Job Context:
∎ Candidate have to work 9 pm to 6 am, Monday to Friday.
∎ This is night shift job & Candidates need to work from the office.
∎ University going studentS will get preferred

Job Responsibilities:
∎ Manage large number of outbound calls to USA/ Canada customers in a timely manner.
∎ Applicants have to be fluent in English speaking and be able to work at night shift.
∎ Night Shift (8.30 pm to 5.00 am) including Break
∎ During each call, follow the "sales scripts" to address different topics.
∎ Find out what the customer needs, clarify the issue, and provide solutions or alternatives.

Additional Requirements:
∎ Age 18 to 35 years
∎ Only males are allowed to apply
∎ Private University students will get preference.
∎ Fluent in English (speaking, Minimum skills on English conversation., Professional English Writing, Sales Marketing, Telemarketing
∎ Do not apply if you can not work at Night.
∎ Experienced in telecommunication campaigns will get preference.

Salary: Tk. 14000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 1
∎ Weekly two holidays (Saturday & Sunday).
∎ Highly attractive Sales Bonus
∎ Over time allowance
∎ Free Snack Food Facilities
∎ Salary review in every year
∎ Others benefit as per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Mar 2022

Company Information:
∎ 10 Feb 2022
∎ ESS Global Tech
∎ Address : House- 42, Road- 10, Sec- 4, Uttara, Dhaka- 1230
∎ Web : www.essglobaltech.com
∎ Business : ESS Global Tech always fulfilling your demand, utilizes the talent of the individual group of experts to serve in for the firmed establishment of your businesses. Based in Dhaka, Bangladesh, we are experienced in this digital marketing & telemarketing field, and offer you intricate services, such as thus delivering maximum satisfaction to clients both home and abroad. Call centre facilities which will be boon for your businesses.We aim to leap-forward to unlimited possibilities and innovation. We Dare To Leap.

Category: Customer Support/Call Centre

: ONLY APPLY IF YOU ARE LIVING IN UTTARA ,WEST UTTARA ,EAST UTTARA ,AIRPORT, TONGI, GAGIPURE , KHILLKHET ,MIRPURE ,MOHAKHALI ,BOSUNDHARA ,RAMPURA AND BADDA ZONE.