Customer Service Executive (International Call Center )
Job Description
Title: Customer Service Executive (International Call Center )
Company Name: ESS Global Tech
Vacancy: 10
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ A Level, O Level, HSC pass / BBA / MBA .
∎ Freshers are encouraged to apply
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Context:
∎ Applicants have to be fluent in English speaking and be able to work at night shift.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Serving to USA, Canada and Australian customers.
Job Responsibilities:
∎ Manage large number of outbound calls to USA/ Canada customers in a timely manner.
∎ Night Shift (8.00 pm to 6.00 am) including Break
∎ During each call, follow the "sales scripts" to address different topics.
∎ Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
Additional Requirements:
∎ Age 18 to 35 years
∎ Only males are allowed to apply
∎ Private University students will get preference.
∎ Fluent in English (speaking, Minimum skills on English conversation., Professional English Writing, Sales Marketing, Telemarketing
∎ Fluency in Speaking English is a must.
∎ Must be very FLUENT in English Speaking.
Salary:
∎ Tk. 10000 - 16000 (Monthly)
∎ Basic + Daily Sales Commission-an agent can earn up to 15,000 BDT monthly as sales bonus
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Half Yearly
∎ Festival Bonus: 1
∎ Highly attractive Sales Bonus (an agent can earn up to 15,000 BDT as sales bonus)
∎ Attendance bonus (Tk 1,000 per month)
∎ Festival Bonus: 1 in a year
∎ Free Snack Food Facilities
∎ Transport allowance will be provided after provision period
∎ Salary review in every 6 months
∎ Others benefit as per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Aug 2021
Company Information:
∎ 27 Jul 2021
∎ ESS Global Tech
∎ Address : House- 42, Road- 10, Sec- 4, Uttara, Dhaka- 1230
∎ Web : Essglobaltech.bd.com
∎ Business : ESS Global Tech always fulfilling your demand, utilizes the talent of the individual group of experts to serve in for the firmed establishment of your businesses. Based in Dhaka, Bangladesh, we are experienced in this digital marketing & telemarketing field, and offer you intricate services, such as thus delivering maximum satisfaction to clients both home and abroad. Call centre facilities which will be boon for your businesses.We aim to leap-forward to unlimited possibilities and innovation. We Dare To Leap.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 25th Aug 2021
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