Customer Service Executive (In-Store & Online)
Job Description
Title: Customer Service Executive (In-Store & Online)
Company Name: Nutrition Depot
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Customer Relationship Management (CRM)
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Accounting Data Entry, Customer Service, Showroom operations
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Organizing retail store operations and taking responsibility to ensure store is running smoothly to maximize sales and minimize costs.
∎ Create a positive, neat clean and welcoming environment at retail stores and at all points of customer comes in contact with ND BD.
∎ Recruit, train and supervise, guide and allocate responsibilities of staff towards maximum performance and best utilization of time at work
∎ Provide superior customer service at all times ensuring customers are happy and fully satisfied with their experience with ND BD, both online and offline.
∎ Deal with complaints from customers in friendly manner
∎ Educate customers on supplements, fitness, nutrition, health & wellness
∎ Recruit, train and supervise and guide staff towards maximum performance
∎ Prepare and control the store's budget aiming for minimum expenditure and efficiency
∎ Monitor stock levels ensuring products are in stock and maintain proper store inventory management.
∎ Inspect the areas in the store and resolve any issues that might arise
∎ Preparing and controlling the store and budget aiming for minimum expenditure and efficiency for maximum output
∎ Plan and oversee in-store promotional events or displays
∎ Create marketing buzz online and offline for ND BD on a regular basis
∎ Develop marketing content for social media and offline as needed
∎ Distribute marketing content to reach the target market
∎ Ensure ND BD online store is fully optimized, customers are served and online deliveries are made on time with full customer satisfaction
∎ Keep abreast of market trends to determine the need for improvements in the store
∎ Analyze sales and revenue reports and make forecasts
∎ Generate weekly and monthly reports for management
∎ Ensure the store fulfils all legal health and safety guidelines
∎ Assist in developing content for ND BD's various fitness brands if and when required
∎ Answering queries, complaints. Or requests from existing and potential customers through calls and social media as like Facebook, Instagram.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only males are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Eid Bonus will be applicable after completing 1 year of employment.
∎ Performance Bonus will be applicable after completing 6 month of employment.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 May 2023
Company Information:
∎ 18 Apr 2023
∎ Nutrition Depot
∎ Address : UAE (Dubai) Market Complex
Kamal Ataturk Avenue, Banani
Dhaka, Bangladesh
Postal Code: 1213
∎ Web : www.nutritiondepot.com.bd
∎ Business : Nutrition Depot is Asia’s leading distributor and retailer of high quality sports supplements. Nutrition Depot Asia operates in one of the fastest growing regions of the world for the sports nutrition industry servicing a marketplace of 600 million persons in South East Asia and 1.4 billion persons in China. Nutrition Depot Bangladesh is the authorised distributor & franchisee of Nutrition Depot Asia for Bangladesh market.
Nutrition Depot Bangladesh was formed to meet the increasing demand for certified high quality, effective, and, crucially, safe sports supplements in Bangladesh. We understand that the supplement industry is full of counterfeit products and we are here to correct that by distributing products diretly from world-class brands.
We are committed to promoting fitness lifestyle in Bangladesh by assisting our customers in achieving their fitness goals. By taking a consultative approach, we aim to provide quality education on nutrition, exercise and supplementation.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 18th May 2023
More jobs of Nutrition Depot
Marketing Executive
Creative Executive
Marketing Executive
Customer Service Executive (In-Store & Online)
Similar Jobs
Customer Support/Call Center Executive
Customer Service Officer
International Call Center Executive ( Night Shift )
Executive - Group Service
Officer/Sr. Officer (Customer Service)
Manager- Ocean Freight
Sr. Office Executive (Sales & Marketing)
International Call Center Agent (Night Shift)
কাস্টমার কেয়ারএক্সিকিউটিভ
Tele Marketing Executive
Call Center Executive
Customer Relationship Officer
Officer (Call Center)
Telesales Manager / Assistant Manager
Guest Service Executive (Call Centre)
Executive, Program Service Delivery (PSD)
Call Center Executive
Customer Service Executive
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Tele Sales Executive
Office Executive - Night Shift
Executive (Female)
Facebook Group