Customer Service Executive (Call Center)

Job Description

Title: Customer Service Executive (Call Center)

Company Name: Source Of Agro

Vacancy: 04

Age: at least 18 years

Location: Bogura (Bogura Sadar)

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):Farming, E-commerce, Agro based Startup, E-commerce Startup, Online Retail Startup
∎ Freshers are also encouraged to apply.

Published: 21 May 2024

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at least 18 years

Responsibilities & Context:
∎ Minimum 1 years
∎ The applicants should have experience in the following business area(s): Call Center, E-commerce, Real Estate Startup
∎ Handle inbound and outbound calls in a professional and courteous manner.
∎ Respond to customer inquiries regarding machineries information, price, organic foods information, machineries problem etc.
∎ Stay informed about market trends, company policies, and new machineries listings to provide up-to-date information to clients.
∎ Collecting customer data and new machineries information.
∎ Participate in training sessions and team meetings to continuously improve service quality and knowledge.
∎ Two shift
∎ 8 am to 3 pm Or 3 pm to 10 pm
∎ Requirements
∎ Education:
∎ HSC/Honours Studying
∎ Experience
∎ Minimum 1 years
∎ The applicants should have experience in the following business area(s): Call Center, E-commerce, Real Estate Startup
∎ Must be fluent in both Bangla and English Speaking.
∎ Responsibilities
∎ Handle inbound and outbound calls in a professional and courteous manner.
∎ Respond to customer inquiries regarding machineries information, price, organic foods information, machineries problem etc.
∎ Stay informed about market trends, company policies, and new machineries listings to provide up-to-date information to clients.
∎ Collecting customer data and new machineries information.
∎ Participate in training sessions and team meetings to continuously improve service quality and knowledge.
∎ Work Hour
∎ Two shift
∎ 8 am to 3 pm Or 3 pm to 10 pm
∎ Employment Status
∎ Full Time

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Bogura (Bogura Sadar)

Company Information:
∎ Source Of Agro
∎ Kalitola, College Road, Bogura
https://sourceofagro.com/
∎ Source Of Agro is one of the best Sales and Service Provider in Agricultural products and machinerie

Address::
∎ Kalitola, College Road, Bogura
∎ https://sourceofagro.com/
∎ Source Of Agro is one of the best Sales and Service Provider in Agricultural products and machinerie

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2024

Category: Customer Support/Call Centre