Customer Service Executive (Call Center)

Job Description

Title: Customer Service Executive (Call Center)

Company Name: Source Of Agro

Vacancy: 04

Age: at least 18 years

Location: Bogura (Bogura Sadar)

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):Farming, E-commerce, Agro based Startup, E-commerce Startup, Online Retail Startup
∎ Freshers are also encouraged to apply.

Published: 21 May 2024

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at least 18 years

Responsibilities & Context:
∎ Minimum 1 years
∎ The applicants should have experience in the following business area(s): Call Center, E-commerce, Real Estate Startup
∎ Handle inbound and outbound calls in a professional and courteous manner.
∎ Respond to customer inquiries regarding machineries information, price, organic foods information, machineries problem etc.
∎ Stay informed about market trends, company policies, and new machineries listings to provide up-to-date information to clients.
∎ Collecting customer data and new machineries information.
∎ Participate in training sessions and team meetings to continuously improve service quality and knowledge.
∎ Two shift
∎ 8 am to 3 pm Or 3 pm to 10 pm
∎ Requirements
∎ Education:
∎ HSC/Honours Studying
∎ Experience
∎ Minimum 1 years
∎ The applicants should have experience in the following business area(s): Call Center, E-commerce, Real Estate Startup
∎ Must be fluent in both Bangla and English Speaking.
∎ Responsibilities
∎ Handle inbound and outbound calls in a professional and courteous manner.
∎ Respond to customer inquiries regarding machineries information, price, organic foods information, machineries problem etc.
∎ Stay informed about market trends, company policies, and new machineries listings to provide up-to-date information to clients.
∎ Collecting customer data and new machineries information.
∎ Participate in training sessions and team meetings to continuously improve service quality and knowledge.
∎ Work Hour
∎ Two shift
∎ 8 am to 3 pm Or 3 pm to 10 pm
∎ Employment Status
∎ Full Time

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Bogura (Bogura Sadar)

Company Information:
∎ Source Of Agro
∎ Kalitola, College Road, Bogura
https://sourceofagro.com/
∎ Source Of Agro is one of the best Sales and Service Provider in Agricultural products and machinerie

Address::
∎ Kalitola, College Road, Bogura
∎ https://sourceofagro.com/
∎ Source Of Agro is one of the best Sales and Service Provider in Agricultural products and machinerie

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.00%
Carmichael College Rangpur 2.00%
Govt. Shah Sultan College, Bogura 2.00%
Rajshahi polytechnic institute 2.00%
Pabna Polytechnic Institute 2.00%
Government Azizul Haque college 1.00%
Dangir Hat School And College 1.00%
Govt.Azizul Haque College,Bogra 1.00%
Jagannath University, Dhaka 1.00%
Azizul Haque College 1.00%

Interested By Age Range

Age Range Percentage (%)
20-30 83.00%
31-35 9.00%
36-40 2.00%
40+ 2.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 74.00%
20K-30K 25.00%
30K-40K 1.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 43.00%
0.1 - 1 years 18.00%
1.1 - 3 years 17.00%
3.1 - 5 years 11.00%
5+ years 11.00%