Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: WeTechHub.

Vacancy: 15

Age: 18 to 32 years

Location: Dhaka (Kawran Bazar)

Salary: Tk. 10000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce
∎ Freshers are also encouraged to apply.

Published: 24 Mar 2025

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 32 years
∎ Excellent communication skills with customers in appropriate accent.
∎ Must have clear spoken ability in Bangla.
∎ Have excellent interpersonal and listening skills.
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.
∎ Excellent communication skills with customers in appropriate accent.
∎ Must have clear spoken ability in Bangla.
∎ Have excellent interpersonal and listening skills.
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.

Responsibilities & Context:
∎ Candidates have to make outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies.
∎ Candidates have to make outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Kawran Bazar)

Company Information:
∎ WeTechHub.
∎ 92, Ali Bhaban, Kazi Nazrul Islam Avenue, Level-6, Kawran Bazar, Dhaka-1215.
∎ IT/ITES Services Provider and IT Consultancy Firm

Address::
∎ 92, Ali Bhaban, Kazi Nazrul Islam Avenue, Level-6, Kawran Bazar, Dhaka-1215.
∎ IT/ITES Services Provider and IT Consultancy Firm

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 4.34%
Daffodil International University (DIU) 2.17%
Green University of Bangladesh 1.90%
European University of Bangladesh 1.63%
University of Rajshahi 1.36%
Tejgaon College 1.36%
Stamford University Bangladesh 1.36%
University of Dhaka 1.36%
Jagannath University 1.36%
New Model Degree College 1.08%

Interested By Age Range

Age Range Percentage (%)
20-30 83.20%
31-35 7.86%
36-40 2.71%
40+ 0.81%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 94.58%
20K-30K 4.07%
30K-40K 0.54%
40K-50K 0.54%
50K+ 0.27%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 43.90%
0.1 - 1 years 13.82%
1.1 - 3 years 25.20%
3.1 - 5 years 9.49%
5+ years 7.59%