Customer Relationship Officer (CRM)

Job Description

Title: Customer Relationship Officer (CRM)

Company Name: Fortress Holdings Ltd.

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Arts (BA)

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Relationship Management (CRM), Customer Service, Customer Support through Phone
∎ The applicants should have experience in the following business area(s): Real Estate

Job Responsibilities:
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to handle incoming/outcoming calls.
∎ Must meet the target.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions
∎ Client communication and data carefully maintenance.
∎ Other works assigned by the management.

Additional Requirements:
∎ Age 20 to 23 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 3

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jan 2023

Company Information:
∎ 26 Dec 2022
∎ Fortress Holdings Ltd.
∎ Address : Rupayan Shopping Square, Level-12, Plot-2, G-Block, Bashundhara Residential Area, Dhaka-1229, Bangladesh
∎ Web : www.fortress-holdings.com
∎ Business : Real Estate, Developer, Construction, Land Share, Commercial Building

Category: Customer Support/Call Centre