Customer Relationship Manager

Job Description

Title: Customer Relationship Manager

Company Name: Europe Visa Connect

Vacancy: 1

Age: 21 to 45 years

Location: Dhaka, Dhaka (DOHS Mirpur)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Advertising Agency, Event Management, Market Research Firms, Direct Selling/Marketing Service Company
∎ Freshers are also encouraged to apply.

Published: 28 Aug 2024

Education:
∎ Bachelor/Honors, Diploma

Requirements:

Additional Requirements:
∎ Age 21 to 45 years

Responsibilities & Context:
∎ Utilize social media, email campaigns, phone calls, and WhatsApp to promote events effectively.
∎ Create engaging content for social media posts and monitor their performance.
∎ Interact with the community on social media platforms to boost engagement.
∎ Collaborate with team members to organize various events such as Spring festivals, Eid celebrations, school holiday events, and Ramadan festivals.
∎ Work with designers to create compelling promotional materials, including posters.
∎ Coordinate with vendors to set up stalls for jewellery, toys, and other items.
∎ Negotiate terms and prices with vendors, make bookings, and follow up on payments.
∎ Manage logistical aspects of events, including venue rentals and financial transactions.
∎ Prepare and submit applications to the city council for event approvals and permissions.
∎ Engage with the council to schedule meetings and ensure compliance with regulations.
∎ Organize fundraising events, such as dinners, to support community centres.
∎ Manage logistics, including venue rentals and financial transactions for fundraising events.
∎ Oversee financial aspects, including payroll, commissions, and budget allocations.
∎ Prepare drafts of emails, appointment letters, and other communication materials as needed.
∎ Conduct all tasks related to vendor coordination, client communication, and financial activities online.
∎ Australian Multicultural Community Centre and Personal Branding
∎ We are excited to announce an opportunity to join our team at AMCC. As a Customer Relationship Manager, you will be responsible in maintaining a positive online presence, engaging with followers, and strategically promoting AMCC.
∎ AMCC hosts various events throughout the year, ranging from cultural festivals to community gatherings, and we are looking for a proactive individual to help plan, promote, and manage these events effectively.
∎
∎ Job Description:
∎
∎ 1. Promote Events:
∎ Utilize social media, email campaigns, phone calls, and WhatsApp to promote events effectively.
∎ Create engaging content for social media posts and monitor their performance.
∎ Interact with the community on social media platforms to boost engagement.
∎ 2. Event Planning:
∎ Collaborate with team members to organize various events such as Spring festivals, Eid celebrations, school holiday events, and Ramadan festivals.
∎ Work with designers to create compelling promotional materials, including posters.
∎ 3. Vendor Coordination:
∎ Coordinate with vendors to set up stalls for jewellery, toys, and other items.
∎ Negotiate terms and prices with vendors, make bookings, and follow up on payments.
∎ Manage logistical aspects of events, including venue rentals and financial transactions.
∎ 4. City Council Applications:
∎ Prepare and submit applications to the city council for event approvals and permissions.
∎ Engage with the council to schedule meetings and ensure compliance with regulations.
∎ 5. Fundraising Activities:
∎ Organize fundraising events, such as dinners, to support community centres.
∎ Manage logistics, including venue rentals and financial transactions for fundraising events.
∎ 6. Financial Management:
∎ Oversee financial aspects, including payroll, commissions, and budget allocations.
∎ Prepare drafts of emails, appointment letters, and other communication materials as needed.
∎ 7. Online Coordination:
∎ Conduct all tasks related to vendor coordination, client communication, and financial activities online.
∎
∎ Requirements:
∎ • Exceptional organizational and communication skills.
∎ • Experience in event planning or related fields is advantageous.
∎ • Proven experience as a Social Media Manager or similar role, preferably in managing
∎ personal profiles or brands.
∎ • Exceptional writing and communication skills in English, with a keen eye for detail.
∎ • Creative thinking and ability to generate engaging content ideas.
∎ • Strong understanding of social media algorithms and best practices.
∎ • Ability to work autonomously and collaboratively within a team.
∎
∎ Additional Information:
∎ • Training and necessary resources will be provided.
∎ • This is a remote position, but the candidate must be based in Dhaka and work from the office, effectively managing all responsibilities online.
∎ • Opportunity to work closely with a high-profile individual and contribute to their personal brand growth.
∎ • Competitive compensation package.
∎ • 1 day off per week, with a 6-day workweek from 10 AM to 7 PM.
∎ • Salary is negotiable according to the company’s pay structure.
∎ • Enjoy unlimited tea, coffee, and snacks at the office.
∎
∎ If you are passionate about community events, adept at multitasking, and ready to take on a diverse range of responsibilities, we encourage you to apply for this position. Please send your resume and a cover letter detailing your relevant experience and interest in the role to [email protected]
∎

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka, Dhaka (DOHS Mirpur)

Company Information:
∎ Europe Visa Connect
∎ House : 649, R-10, Ave-3,Mirpur DOHS, Dhaka-1216

Address::
∎ House : 649, R-10, Ave-3,Mirpur DOHS, Dhaka-1216

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 5 Sep 2024

Category: Customer Support/Call Centre