Customer Relationship Manager
Job Description
Title: Customer Relationship Manager
Company Name: blucheez outfitters
Vacancy: 6
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc)
∎ Skills Required: Customer Care, Customer Relationship Management (CRM), Customer Support through Phone, Custommer Support
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Customer Support through Phone, Face-to-Face Customer Support
Job Responsibilities:
∎ Provide information to questions about a product, pricing, and details.
∎ Customer Service Representative having good verbal communication skills in Bangla and English.
∎ Able to work beyond the office hour.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve client's problem and following up of the clients
∎ Must be knowledgeable about Facebook (Social media), email & live chat and timely response to the customer
∎ Should have self-supervision skills and performance management skills.
∎ Day-to-day planning and report management ability.
∎ Report time to time to the team leader for complicated issues.
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
∎ Call Center experience is preferred
∎ Fluency in English has to be good and clear Bengali will be added advantages
∎ Candidate must have computer literacy such as MS Office (especially Excel and Word) and Internet.
∎ Well behaved
∎ Good organizational and multi-tasking abilities.
∎ Person with disability are encouraged to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Sep 2022
Company Information:
∎ 4 Sep 2022
∎ blucheez outfitters
∎ Address : House 20, Block-K, Road 28, Banani,
Dhaka-1213, Bangladesh.
∎ Web : https://blucheez.com.bd/
∎ Business : Blucheez is one of the best online clothing brand where you can feel comfortable while putting on the clothes. That`s why Blucheez is brand with the words: " Comfortably You."
Our mission is to spread ourselves all over the online platform as a fashion house for both men and women. We believe that our designs, quality of sewing and the quality of the fabric that we use will set us apart from the rest as an always available clothing shop online in Bangladesh. Our men’s clothing and women’s clothing alike are made keeping in mind about the people are very conscious about fashion. And as a result of this, we will provide to you an online clothing store in Bangladesh with very high standards.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 20th Sep 2022
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