Job Description
Title: Customer Care/Sales Support Officer
Company Name: Maven Autos Limited
Vacancy: 5
Job Location: Chattogram, Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Arts (BA), Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA) in Marketing
∎ Educational qualification is flexible for experienced person in automobile sector.
∎ Skills Required: Computer skill
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Car Knowledge, Car selling, Computer skill, Microsoft word and excel, Salesman
∎ The applicants should have experience in the following business area(s):
Automobile, Motor Workshop
Job Responsibilities:
∎ Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety.
∎ Introduces customers to service and parts personnel, indicating shop location and hours of operation.
∎ Strives for high ranking on manufacturer surveys, monitors results frequently through phone calls, e-mail and companies' social media platform.
∎ Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction.
∎ Coordinates special dealership events, promotions, and seminars.
∎ Implements customer satisfaction programs.
∎ Acts as a contact person for any regular and special projects.
∎ Assists service customers during the morning service rush, when possible.
∎ Maintains a professional appearance.
∎ Other tasks as assigned
Additional Requirements:
∎ Age at least 20 years
∎ Both males and females are allowed to apply
∎ Both males and females are allowed to apply
∎ Fluent in written and spoken English
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 7 May 2023
Company Information:
∎ 7 Apr 2023
∎ Maven Autos Limited
∎ Address : 345, Tejgaon I/A, Dhaka, PO : 1208
∎ Web : https://www.mavenautos.com/
Category: Customer Support/Call Centre
: Experienced in automobile section will be an asset
