Job Description
Title: Customer Care Officer (Tele-sales)
Company Name: Max Management & Services Ltd.
Vacancy: 15
Age: 18 to 35 years
Location: Dhaka (Banani)
Salary: Negotiable
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, Consulting Firms, Manpower Recruitment
Published: 7 Jan 2025
Education:
∎ HSC, Bachelor/Honors, Masters
∎ Customer Relation, Communication Skill, Corporate Networking, Negotiation Ability or Overseas Client Dealing.
∎ Experience in tele sales or marketing, preferably in recruitment or job placement services.
∎ Strong verbal and written communication skills.
∎ Excellent interpersonal skills with the ability to connect with diverse individuals.
∎ Proficiency in MS Office and CRM tools.
∎ Self-motivated, with the ability to work independently and collaboratively.
∎ Customer Relation, Communication Skill, Corporate Networking, Negotiation Ability or Overseas Client Dealing.
∎ Experience in tele sales or marketing, preferably in recruitment or job placement services.
∎ Strong verbal and written communication skills.
∎ Excellent interpersonal skills with the ability to connect with diverse individuals.
∎ Proficiency in MS Office and CRM tools.
∎ Self-motivated, with the ability to work independently and collaboratively.
Requirements:
Additional Requirements:
∎ Age 18 to 35 years
Responsibilities & Context:
∎ Conduct outbound calls to promote overseas job placement services.
∎ Build and maintain relationships with prospective and existing clients.
∎ Achieve or exceed set sales targets.
∎ Follow up on leads from various sources and convert them into successful job placements.
∎ Communicate with major local and international manpower/recruiting agencies to build partnerships.
∎ Convince agencies to collaborate and establish successful deals for overseas job placements.
∎ Negotiate terms and agreements to maximize business opportunities.
∎ Develop and implement effective marketing strategies to promote services.
∎ Utilize social media platforms and digital marketing tools to reach target audiences.
∎ Create engaging content for brochures, emails, and social media posts.
∎ Work closely with the marketing team to analyze market trends and adjust campaigns accordingly.
∎ Guide candidates through the application process, providing detailed information about overseas opportunities.
∎ Conduct preliminary interviews to assess candidate suitability.
∎ Offer support and customer service throughout the recruitment and placement process.
∎ Maintain up-to-date records of sales and candidate interactions in the CRM system.
∎ Analyze sales performance and marketing campaign outcomes to identify areas for improvement.
∎ Deliver regular performance reports to management.
∎ Max Management & Services is looking for an experienced Customer Care Officer (Tele-sales) for Overseas Job Placement.
∎ Tele-sales:
∎ Marketing:
∎ Candidate Engagement:
∎ Reporting and Analysis:
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Competitive salary with an attractive commission structure.
∎ Opportunities for career advancement and skill development.
∎ A supportive, inclusive, and collaborative work environment.
∎ Competitive salary with an attractive commission structure.
∎ Opportunities for career advancement and skill development.
∎ A supportive, inclusive, and collaborative work environment.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Banani)
Company Information:
∎ Max Management & Services Ltd.
∎ Address- Tower Hamlet, (3rd Floor), 16 Kemal Ataturk Avenue, Banani, Dhaka-1213
∎ An ISO 9001:2008 Certified, Govt. Approved RL No-1084
An ISO certified Manpower Recruitment Company Dhaka. Bangladesh
Address::
∎ Address- Tower Hamlet, (3rd Floor), 16 Kemal Ataturk Avenue, Banani, Dhaka-1213
∎ An ISO 9001:2008 Certified, Govt. Approved RL No-1084An ISO certified Manpower Recruitment Company Dhaka. Bangladesh
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 6 Feb 2025
Category: Customer Support/Call Centre
