Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: POWER UP SOLUTION
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Context:
∎ Part-time / Full time available.
∎ Holiday: One-day weekend
∎ Public Holidays available
∎ Job Location: Matuail, Dhaka.
Job Responsibilities:
∎ Communicating with customers over Phone.
∎ Responding promptly to customer inquiries.
∎ Listening and understanding of customers complaint and have to provide suitable solutions to customers
∎ Receiving customer complaint and forwarding the complaint to concern dept.
∎ To provide product information to the customer
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Ensure customer satisfaction and provide professional customer support.
∎ Take up other duties as assigned by Management
Additional Requirements:
∎ Age 18 to 35 years
∎ Only females are allowed to apply
∎ Freshers are encouraged to apply.
∎ Experience in the following area(s): Customer Service will be an added advantage
∎ Experience in the following business area(s): Call Center will be an added advantage
∎ Bangla speaking must be neat and tidy and must not have any regional dialect influence
∎ Fluency in English will be an added advantage
∎ Must have to multiple tasking ability
∎ Candidate will also be patient and cool-tempered to deal with aggressiveness and complaints
∎ Able and willing to work under pressure and meet the challenges.
∎ Self-motivated, hardworking, energetic and result oriented
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Application Deadline: 27 Feb 2021
Company Information:
∎ 28 Jan 2021
∎ POWER UP SOLUTION
∎ Address : Holding No- 83/60, Hazi Badsha Mia Road, New Town R/A, Matuail, Demra, Dhaka.
∎ Web : https://powerupbd.com/
∎ Business : Almost a decade is over and Power Up is the leader in backup power & solar energy solutions. A leading brand among the target audiences from large and small corporate to local household and among our vast community of channel partners. Power Up has the history its products with futuristic insights and user friendliness. The mission of Power Up is to provide best of the available solution to its customers giving them value for their money.
Our visionary management team is highly qualified and experienced in the power sector and has an in-depth knowledge of market requirements across the Country. Whether it is in developing residential back-up solutions that meet the input sag and battery deep-discharge conditions that are prevalent in our target markets, or predicting the need for products that can harness solar energy and being among the first to bring the appropriate products into the market, or being the only indigenous company to create a power backup solution for all sector, the company has capitalized on this experience to be a leader in the fastest growing sectors of the industry.
Power Up has been a partner in the development journey of this nation for more than 5 years now. We set ourselves the highest standards in responsible corporate behaviour and our passion for success is aligned with the development of the country. We are committed to playing a leading role in driving growth, prosperity, ethical values and social responsibility. We continue to serve our customers through unparalleled quality excellence and service superiority. Our business success has been complemented by our commitment to the environment, society and community.
Category: Customer Support/Call Centre
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Source: bdjobs.com
Deadline Expired on 27th Feb 2021
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