Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Expert Online
Vacancy: 5
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ HSC, Diploma in Engineering, Bachelor degree in any discipline
∎ Skills Required: Computer skill, Marketing, Microsoft Office Applications, Microsoft word and excel
Job Responsibilities:
∎ Should have capability to ensure quality customer service
∎ Keep coordination between customer & technical team
∎ Handling incoming calls or inquiries from prospective customers or clients.
∎ Assists customers effectively by solving customer Complain.
∎ Provides customer additional information or explain service.
∎ Ensure customer satisfaction.
∎ Prepare accurate and timely reports.
∎ Able to work on Support Email, Live Chat, Facebook Replies etc.
∎ Experience in using Online CRM software and Call Centre Dialers.
∎ Any other responsibilities/tasks as set by Company Management.
∎ Prepare reports to the Management.
∎ Ensure and provide quality service to both internal and external customers.
Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply
Salary: Tk. 8000 - 12000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 Sep 2023
Company Information:
∎ 19 Aug 2023
∎ Expert Online
∎ Address : House: 16 Road 12, DIT Project, Merul Badda, Dhaka-1212.
∎ Business : Expert Online (EOL) symbolizes the most reliable Internet & Data Communication Services in Badda by the Sister Concern of Expert Group. EOL was launched in June 2014 with the sole aim of keeping our Internet users in the information super highway with the fastest access to the net.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 18th Sep 2023
More jobs of Expert Online
Technical Support Executive
Executive, Technical Support
Jr. NOC Engineer / NOC Engineer
Front Desk Executive
Similar Jobs
Customer Support/Call Center Executive
Customer Service Officer
International Call Center Executive ( Night Shift )
Executive - Group Service
Officer/Sr. Officer (Customer Service)
Manager- Ocean Freight
Sr. Office Executive (Sales & Marketing)
International Call Center Agent (Night Shift)
কাস্টমার কেয়ারএক্সিকিউটিভ
Tele Marketing Executive
Call Center Executive
Customer Relationship Officer
Officer (Call Center)
Telesales Manager / Assistant Manager
Guest Service Executive (Call Centre)
Executive, Program Service Delivery (PSD)
Call Center Executive
Customer Service Executive
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Tele Sales Executive
Office Executive - Night Shift
Executive (Female)
Facebook Group