Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Bengal Communications Ltd.

Vacancy: 05

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ • HSC / Hon's or equivalent.

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Service
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Answering incoming calls from customers/ Prospects
∎ Take inquiries and questions, handling complaints, troubleshooting problems and providing information to the customers/ prospects
∎ Answer calls professionally & respond to customer inquiries in timely manner
∎ Coordinate with troubleshooting team to resolve problem Making outbound call campaign.
∎ Data entry, Report & escalate all unresolved issues/complains to supervisor
∎ Any other relevant tasks given by the management

Additional Requirements:
∎ Age at most 25 years

Salary: Tk. 9000 - 10000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 7 Jun 2022

Company Information:
∎ 8 May 2022
∎ Bengal Communications Ltd.
∎ Address : Plot 29, Kushal Center (8th Floor), Sector 3, Uttara Model Town
∎ Web : www.bengaldigital.tv
∎ Business : One of the leading business group in Bangladesh engaged in Media & Entertainment Business, Manufacturing, Trading, Distribution etc.

Category: Customer Support/Call Centre

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