Job Description
Title: Customer Care Associate
Company Name: Sheltech Ceramics Limited
Vacancy: 4
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Tiles/Ceramic, Call Center
Published: 19 Jun 2025
Education:
∎ Bachelor of Business Administration (BBA)
Requirements:
Responsibilities & Context:
∎ Make promotional calls to target customers daily maintaining a proper customer list.
∎ Receive and provide adequate information to the incoming calls through hotline number.
∎ Follow-up the visitors list (visitors of Exp. Centers) to check for their requirements and feedbacks.
∎ Shoot text messages through SMS services and WhatsApp, Viber to the target group from potential clients' database based on national and international days and product promos.
∎ Attain the queries received in social media platforms and communicate those accordingly with the concerned team.
∎ Share daily data report to the Market Analyst.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Sheltech Ceramics Limited
∎ Head Office: Sheltech Tower: 60 Russel Square (New), 55 Lake
Circus, Kalabagan (Old), West Panthapath , Dhaka-1205, Bangladesh.
∎ Sheltech Ceramics Limited is one of the leading tiles manufacturing companies in Bangladesh. We are serving our customers with the best quality wall and floor tiles at affordable prices.
Address::
∎ Head Office: Sheltech Tower: 60 Russel Square (New), 55 Lake
Circus, Kalabagan (Old), West Panthapath , Dhaka-1205, Bangladesh.
∎ Sheltech Ceramics Limited is one of the leading tiles manufacturing companies in Bangladesh. We are serving our customers with the best quality wall and floor tiles at affordable prices.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 27 Jun 2025
Category: Customer Support/Call Centre
