Coordinator/Senior Coordinator (Contractual)- Training Business, Dhaka

Job Description

Title: Coordinator/Senior Coordinator (Contractual)- Training Business, Dhaka

Company Name: Intertek Bangladesh

Vacancy: 2

Age: 24 to 30 years

Job Location: Dhaka

Salary: --

Experience:

• 1 to 3 years

• Bachelor/Honors

• 1 to 3 years

• Age 24 to 30 years

Experience:

• 1–3 years of experience in training coordination, operations, customer service, or related roles.
• Experience in handling external clients, training logistics, or sales support is preferred.

Other Requirements:

• Excellent communication and coordination skills (both verbal and written).
• Strong organizational and time-management skills, with attention to detail.
• Ability to handle multiple tasks, follow processes accurately, and work under pressure.
• Proactive and customer-focused with strong problem-solving abilities.
• Familiarity with MS office software

• Communicate and coordinate with training participants via registration forms, calls, and emails.

• Prepare service proposals, quotations, and training schedules, ensuring timely delivery.

• Manage all training coordination activities

• Interface with customers, local/overseas authorities, and management to answer queries and provide updates.

• Follow up with clients and monitor participation via emails and the Training Lead Tracker.

• Send proforma invoices to participants and collect/update payment documentation.

• Inspect assessment papers and do necessary actions for ISO programs.

• Collaborate with the team to minimize errors and complaints by ensuring adherence to standard operating procedures.

• Generate and hand over certificates to participants.

• Conduct regular customer visits to maintain strong client relationships and ensure satisfaction.

• Support sales by coordinating with participants and promoting training programs.