Communication Executive
Job Description
Title: Communication Executive
Company Name: UY Lab
Vacancy: 5
Age: 18 to 27 years
Location: Dhaka (Mohakhali)
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Training Institutes, IT Enabled Service, Direct Selling/Marketing Service Company, Call Center
∎ Freshers are also encouraged to apply.
Published: 2 Jul 2024
Education:
∎ Diploma, Bachelor/Honors, Higher Secondary, Masters
Requirements:
Additional Requirements:
∎ Age 18 to 27 years
Responsibilities & Context:
∎ Answering customer inquiries and resolving issues via phone or email.
∎ Professionally handling customer complaints.
∎ Providing customers with product and service information.
∎ Processing orders, forms, and applications.Identifying and escalating priority issues to the appropriate department.
∎ Following up with customers on their inquiries and ensuring their satisfaction.
∎ Maintaining a positive and professional attitude towards customers at all times.
∎ Outbound and inbound calls.
∎ Sales generate.
∎ Fluency in MS Office, Excel, PowerPoint.
∎ Job Description:
∎ We are looking for a motivated Communication Executive Intern to join our team. The Communication Executive Intern will be responsible for handling customer calls, providing excellent customer service, and ensuring customer satisfaction. The ideal candidate must have strong communication skills, be a good listener, and possess a friendly and professional demeanor.
∎
∎ Responsibilities:
∎ Answering customer inquiries and resolving issues via phone or email.
∎ Professionally handling customer complaints.
∎ Providing customers with product and service information.
∎ Processing orders, forms, and applications.Identifying and escalating priority issues to the appropriate department.
∎ Following up with customers on their inquiries and ensuring their satisfaction.
∎ Maintaining a positive and professional attitude towards customers at all times.
∎ Outbound and inbound calls.
∎ Sales generate.
∎ Fluency in MS Office, Excel, PowerPoint.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Opportunity to work in a collaborative and creative environment.
∎ Room for professional growth and skill development.
∎ Competitive compensation package with additional benefits.
∎ Other relevant perks or unique aspects of your company culture.
∎ As per company policy.
∎ Opportunity to work in a collaborative and creative environment.
∎ Room for professional growth and skill development.
∎ Competitive compensation package with additional benefits.
∎ Other relevant perks or unique aspects of your company culture.
∎ As per company policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mohakhali)
Company Information:
∎ UY Lab
∎ 11 Bir Uttam AK Khandakar Road, 31 Mohakhali Commercial Area, Colombia Super Market, 4th Floor, Wireless Gate, Dhaka 1213
∎ UY Lab the best IT training centre in Bangladesh provides professional freelance courses on Graphic Design , Web Design, SEO and Digital marketing, Video Editing, Ethical Hacking, Computer Fundamental, UI UX etc.
Address::
∎ 11 Bir Uttam AK Khandakar Road, 31 Mohakhali Commercial Area, Colombia Super Market, 4th Floor, Wireless Gate, Dhaka 1213
∎ UY Lab the best IT training centre in Bangladesh provides professional freelance courses on Graphic Design , Web Design, SEO and Digital marketing, Video Editing, Ethical Hacking, Computer Fundamental, UI UX etc.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 12 Jul 2024
Category: Customer Support/Call Centre
Source: bdjobs.com
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