Client Service Manager

Job Description

Title: Client Service Manager

Company Name: EXPRESSIONS LTD

Vacancy: --

Age: 28 to 40 years

Job Location: Dhaka

Salary: Tk. 30000 (Monthly)

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Advertising Agency

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• At least 4 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Advertising Agency

• Age 28 to 40 years

At Expressions, we don't just manage clients—we build relationships, solve business challenges, and create impactful brand experiences.

We're looking for a Client Service Manager who understands brands, communicates with confidence, manages clients with professionalism, and performs under pressure.

Skills, knowledge, and experience are important—but we believe attitude matters most. If you're proactive, solution-oriented, and thrive in a fast-paced agency environment, we'd love to meet you.

Key Responsibilities

• Build and maintain strong relationships with existing and new clients.

• Understand client objectives and translate them into actionable creative and marketing briefs.

• Coordinate with Creative, Strategy, Digital, Media, Production, and other internal teams to ensure timely project delivery.

• Manage multiple projects simultaneously while maintaining quality and deadlines.

• Lead client meetings, presentations, and status updates.

• Identify client needs and recommend effective communication and marketing solutions.

• Prepare proposals, quotations, timelines, and project documentation.

• Monitor project progress and ensure client satisfaction throughout the project lifecycle.

• Resolve client concerns professionally and proactively.

• Identify opportunities for account growth and business development.