Call Centre/Customer Service Executive
Job Description
Title: Call Centre/Customer Service Executive
Company Name: Ikitchen Ltd.
Vacancy: 2
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:
∎ Take customer calls and provide accurate, satisfactory answers to their queries and concerns
∎ De-escalate situations involving dissatisfied customers, offering patient assistance and support
∎ Call clients and customers to inform them about the company’s new products, services and policies
∎ Guide callers through troubleshooting, navigating the company site or using the products or services
∎ Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
∎ Collaborate with other call center professionals to improve customer service
Additional Requirements:
∎ Age at most 26 years
∎ Must be fluent in English
Salary: Tk. 12000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Dec 2021
Company Information:
∎ 10 Dec 2021
∎ Ikitchen Ltd.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 26th Dec 2021
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