Call Center Supervisor

Job Description

Title: Call Center Supervisor

Company Name: Khidmah Hospital Ltd.

Vacancy: --

Age: at least 30 years

Location: Dhaka (Khilgaon)

Minimum Salary: Tk. 20000 (Monthly)

Experience:
∎ 5 to 10 years
∎ The applicants should have experience in the following business area(s):Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber

Published: 4 Jul 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at least 30 years

Responsibilities & Context:
∎ Manages and oversees a team of call center agents.
∎ Motivates and supports agents through feedback and communication.
∎ Measures KPI's like inbound calls, call waiting, and call abandonment.
∎ Assists with taking agents' calls if they can't handle the workload.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Khilgaon)

Company Information:
∎ Khidmah Hospital Ltd.
∎ C-287/2-3, Khilgoan, Dhaka-1219
www.khidmahhospital.com
∎ Renown hospital & diagnostic service centre in Dhaka

Address::
∎ C-287/2-3, Khilgoan, Dhaka-1219
∎ www.khidmahhospital.com
∎ Renown hospital & diagnostic service centre in Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Aug 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 15.38%
4.62%
University of Dhaka 3.08%
East West University 2.05%
Stamford University Bangladesh 1.54%
Eastern University 1.54%
International Islamic University, Chittagong 1.54%
Dhaka International University 1.54%
Sonargaon University 1.54%
Uttara University 1.54%

Interested By Age Range

Age Range Percentage (%)
20-30 14.87%
31-35 54.87%
36-40 14.36%
40+ 8.21%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 48.21%
20K-30K 34.87%
30K-40K 6.67%
40K-50K 5.13%
50K+ 5.13%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 11.79%
0.1 - 1 years 1.03%
1.1 - 3 years 2.05%
3.1 - 5 years 17.44%
5+ years 67.69%