Call Center Supervisor

Job Description

Title: Call Center Supervisor

Company Name: Khidmah Hospital Ltd.

Vacancy: --

Age: at least 30 years

Location: Dhaka (Khilgaon)

Minimum Salary: Tk. 20000 (Monthly)

Experience:
∎ 5 to 10 years
∎ The applicants should have experience in the following business area(s):Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber

Published: 4 Jul 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at least 30 years

Responsibilities & Context:
∎ Manages and oversees a team of call center agents.
∎ Motivates and supports agents through feedback and communication.
∎ Measures KPI's like inbound calls, call waiting, and call abandonment.
∎ Assists with taking agents' calls if they can't handle the workload.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Khilgaon)

Company Information:
∎ Khidmah Hospital Ltd.
∎ C-287/2-3, Khilgoan, Dhaka-1219
∎ www.khidmahhospital.com
∎ Renown hospital & diagnostic service centre in Dhaka

Address::
∎ C-287/2-3, Khilgoan, Dhaka-1219
∎ www.khidmahhospital.com
∎ Renown hospital & diagnostic service centre in Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Aug 2024

Category: Customer Support/Call Centre