Job Description
Title: Call Center Executive (realme)
Company Name: Daosheng Enterprise Development Co. Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Need to handle incoming calls to prospective customers pertaining to the Client's business.
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve the client's problem.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and determine possible causes.
∎ Report from time to time to the team leader for complicated issues
∎ Maintain strong collaboration with other departments.
Additional Requirements:
∎ Age 21 to 28 years
∎ Only females are allowed to apply
∎ Team Player
∎ Strong communication skills both in English & Bengali.
∎ Proficient in typing is a must (English & Bengali)
∎ Should have computer knowledge of MS Office.
∎ Should have the habit to work under pressure & multitasker are welcome.
∎ Should be a tech-savvy person.
∎ Have to be mentally strong as well as confident for performing this Job.
∎ Candidates having frequent job switching tendency need not to apply.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Sep 2023
Company Information:
∎ 12 Sep 2023
∎ Daosheng Enterprise Development Co. Ltd.
∎ Address : 144-Police Plaza Concord Tower-B, Floor-8th, Gulshan-1, Dhaka-1212
∎ Business : Daosheng Enterprise Development Co. Ltd. is a technology brand on a mission to provide high quality smartphones. Our founder Sky Li officially established the brand "realme" on Aug 28, 2018 with a bunch of young enthusiasts who had a rich experience in the smartphone industry across countries.
With zeal to accomplish something great and extraordinary, we follow the philosophy of Dare To Leap and pursue excellence with top notch technology that goes beyond age and style.
We strongly believe and work towards three main aspects of our smartphones - Leap-forward Design, Leap-forward Performance and Leap-forward Quality.
At the beginning of 2020, realme announced its dual driven strategy of “Smartphone + AIoT”. In August of 2020, realme`s global users of smartphone reached 45 million and its sales volume of AIoT audio products broke the record of 1 million in June. According to the statistics of Counterpoint global smartphone shipments in Q2 of 2020, the emerging smartphone brand realme is the only brand in the world who registers double digit growth, still ranking at the 7th for four consecutive quarters. As the world`s fastest-growing smartphone brand, realme stands firmly among the mainstream smartphone brands.
From achieving a Guinness World Record with realme 3 to being the recipients of prestigious industry awards, our marketing strategies and efforts have continuously been recognized by the industry. At present, realme has entered 61 markets worldwide, including Asia, Europe, Oceania, and Middle and East Africa, etc.
We consider this as just the beginning of a revolution in the world of smartphones. We aim to leap-forward to unlimited possibilities and innovation. We Dare To Leap.
Category: Customer Support/Call Centre
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