Call Center Executive
Job Description
Title: Call Center Executive
Company Name: PFEC Global
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Job Context:
∎ About the Role:
∎ Providing quality service to the customers over the phone
∎ Converting old clients into new clients by offering new services or new offers
∎ Handling inbound/outbound calls
∎ Maintain online communication including social media. Such as answering queries on FB.
∎ Evaluating problems of customers and provide effective solutions
∎ Performing phone survey when required
∎ Obtaining client information, managing and updating customer database about the status of each customer.
∎ Data entry and data processing
∎ Performing other duties as assigned
Job Responsibilities:
∎ Must be fluent in Spoken English
∎ Candidate must have computer literacy
∎ Participant must have the ability to speak proficiently in Bangla and English
∎ Able to operate various communications tools and software
∎ Good manner, polite & capable for customer handling
∎ Satisfactory knowledge of MS Office (especially Excel and Word)
∎ Good organizational and multi-tasking abilities.
Additional Requirements:
∎ Only females are allowed to apply
∎ Employment Category: -Regular full time (Time slots available: 5 am to 1 pm- Depending on Sydney's Day saving zone)
∎ Joining Time: As soon as possible
∎ Job Summary: The work role is to take care of all sort of query coming from various students who are residing in Australia. It is a work from home type job. No need to travel.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Oct 2021
Company Information:
∎ 14 Sep 2021
∎ PFEC Global
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 14th Oct 2021
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