Call Center Agent

Job Description

Title: Call Center Agent

Company Name: REVE Systems

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Act as a customer's trusted point of contact to ensure that their technical queries, problems or issues are dealt appropriately.
∎ Ensure that customer information is maintained accurately in the customer database
∎ Provide online support with proper enthusiasm.
∎ Should have capability to ensure quality customer service.
∎ Respond proactively with standard greetings.
∎ Handle and resolve customer complaints.
∎ Be Responsible, Loyal, Proactive and result Oriented
∎ Installation of various Products of the company.

Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply
∎ Willingness to work at night.
∎ Must have good interpersonal and communication skills both in written & spoken English.
∎ Willing to work as a team
∎ Self-motivated and able to work under pressure
∎ Must have experience on Microsoft Office applications
∎ The applicants should have experience in the business area(s): Software Company, Telecommunication

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Application Deadline: September 18, 2019

Company Information:
∎ REVE Systems
∎ Address : REVE Centre, Plot-94, Purbachal Express Highway, Dumni, Khilkhet, Dhaka-1229
∎ Web : www.revegroup.com
∎ Business : Founded in the year 2003 by M. Rezaul Hassan, REVE Group is a global enterprise comprising 12 business verticals namely REVE Systems, REVE Antivirus, Le Reve, REVE Chat, Inaani, Ajura, REVE Properties, West Wind, Kloud Talk & REVE Secure. Although, the group began its initial operations by delivering telecommunication & software solution, it has now diversified its business into other sectors like Computer Security Solutions, Web Software, Fashion, Roaming Application and Real Estate.

REVE Group is headquartered in Singapore and has its development centers in Bangladesh & India and branch office in Hong Kong. Due to its global presence, REVE Group is able to deliver reliable solution to its clientele spread across 78 countries. In the past one decade the group has experimented in various sectors be it IP telephony or ecommerce. The success of REVE Group lies in its operational excellence, strong values, product innovation and its capability to deliver superior customer satisfaction in each of the markets it serves.

Category: Customer Support/Call Centre

Source: bdjobs.com

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