Call Center Agent

Job Description

Title: Call Center Agent

Company Name: PeopleScape

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time, Part-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA)

Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Maintaining a positive, empathetic and professional attitude toward customers at all times
∎ Responding promptly to customer inquiries
∎ Great active listening skills
∎ Phone skills, including familiarity with complex or multi-line phone systems
∎ Identifying customers' needs, clarifying information, researching every issue, and providing solutions

Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Public and Private tire one university. CGPA not below 3

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Transport facilities (Conditional)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 3 Dec 2023

Company Information:
∎ 28 Nov 2023
∎ PeopleScape
∎ Address : House # 8, Road # 23/C, Gulshan-1, Dhaka-1212, Bangladesh
∎ Business : HR Consultancy Firm.

Category: Customer Support/Call Centre

: Especially, look up from a well-reputed private university!

Interested By University

University Percentage (%)
National University 9.21%
University of Dhaka 1.97%
Tejgaon College 1.54%
Northern University Bangladesh 1.54%
East West University 1.32%
Independent University, Bangladesh 1.10%
Southeast University 1.10%
Daffodil International University 1.10%
Dhaka City College 1.10%
Stamford University Bangladesh 0.88%

Interested By Age Range

Age Range Percentage (%)
20-30 81.14%
31-35 10.31%
36-40 1.97%
40+ 0.22%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 73.01%
20K-30K 23.89%
30K-40K 2.43%
40K-50K 0.22%
50K+ 0.44%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 40.79%
0.1 - 1 years 15.35%
1.1 - 3 years 21.93%
3.1 - 5 years 9.43%
5+ years 12.50%