Call Center Agent & Live Chat Agent- Full-Time

Job Description

Title: Call Center Agent & Live Chat Agent- Full-Time

Company Name: PeopleScape

Vacancy: 20

Age: 22 to 30 years

Location: Dhaka (Mohakhali)

Salary: Tk. 14000 - 16000 (Monthly)

Published: 19 Jun 2025

Education:
∎ Bachelor/Honors in any discipline

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Strong communication skills in English & Bangla Typing speed of 25–30 WPM (English & Bangla – Avro)

Responsibilities & Context:
∎ Rotational (Morning | Evening | Night -6 Days/Week
∎ {Male Shift: Morning (7:00 AM - 3:00 PM) I Evening (3:00 PM -11:00 PM) I Night (11:00 PM - 7:00 AM)}
∎ {Female Shift: Morning (7:00 AM - 3:00 PM) I Evening (3:00 PM -11:00 PM)}
∎ Industry: Leading Mobile Financial Service (MFS)
∎ Nature: Full-Time (Desk Job)
∎ Shift:
∎ Transportation: Transportation Services will be provided by the office for some specific shifts.
∎ What You'll Do: Engage with customers, resolve queries, maintain records, and provide top-notch service in both English & Bangla.

Skills & Expertise:

Compensation & Other Benefits:
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Mohakhali)

Company Information:
∎ PeopleScape
∎ House # 8, Road # 23/C, Gulshan-1, Dhaka-1212, Bangladesh
∎ HR Consultancy Firm.

Address::
∎ House # 8, Road # 23/C, Gulshan-1, Dhaka-1212, Bangladesh
∎ HR Consultancy Firm.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Jul 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.54%
University of Dhaka 2.12%
Southeast University 2.12%
1.86%
Daffodil International University (DIU) 1.44%
Dhaka International University 1.18%
Sonargaon University 1.10%
Northern University Bangladesh 1.10%
Government Titumir college 0.93%
Jagannath University 0.85%

Interested By Age Range

Age Range Percentage (%)
20-30 97.46%
31-35 0.85%
40+ 0.08%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 96.36%
20K-30K 2.96%
30K-40K 0.25%
40K-50K 0.17%
50K+ 0.25%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 41.79%
0.1 - 1 years 15.65%
1.1 - 3 years 22.67%
3.1 - 5 years 13.54%
5+ years 6.35%