Call Center Agent

Job Description

Title: Call Center Agent

Company Name: Akij Food and Beverage Ltd

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Call Centre Supervision/ Management, Customer Support/ Client Service

Job Responsibilities:
∎ Provide excellent customer service and query handling.
∎ Attend inbound and outbound calls of customers.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Take and process Aladdin e-shop order.
∎ Joining call and others call.
∎ OT posting of cooler management.
∎ Log-book Entry.
∎ Family call attend
∎ Provide day to day report

Additional Requirements:
∎ Age 22 to 32 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 7 Dec 2023

Company Information:
∎ 28 Nov 2023
∎ Akij Food and Beverage Ltd
∎ Address : Akij House, 198, Bir Uttam Mir Shawkat Sarak, (Gulshan Link Road), Tejgaon
∎ Business : Group of Companies

Category: Customer Support/Call Centre

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