Asst. Manager/Sr. Officer - Customer Service Department

Job Description

Title: Asst. Manager/Sr. Officer - Customer Service Department

Company Name: Mir Real Estate Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor in Engineering (BEngg) in Civil Engineering

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Real Estate, Real estate companies
∎ The applicants should have experience in the following business area(s): Real Estate

Job Responsibilities:
∎ Assist Manager / Sr. officer Customer Service Department for ensuring delivery best quality product to clients consult with existent project Manager, Consultant, Clients, Head of the Department of MREL, and MD of Mir Group.
∎ Receiving sales file from Integrated Solutions or Sales & Marketing department
∎ Sending introducing letter to clients as their concerned representative
∎ Visiting sites on a regular basis & updating the clients
∎ Sending different program invitations & layout agreement letters to clients
∎ Selecting standard materials (paints/general floor titles/bath wall & floor titles, kitchen worktop marble granite, sanitary, bathtub, CB fittings, sink, sink mixture, electrical switch/socket, wooden door frame/shutter) according to client choice
∎ Dealing with final account settlements
∎ Checking the finished flat/space for appropriate placement of materials
∎ Filing the written complaints from clients
∎ Communicating with contractors & solving concerned client complaints
∎ Providing service to clients all through the warranty/guarantee period
∎ Carry out any other task assigned to her by Management

Additional Requirements:
∎ Age at least 28 years

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Credit card, Medical allowance, Performance bonus, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Dec 2022

Company Information:
∎ 1 Dec 2022
∎ Mir Real Estate Ltd.
∎ Address : House: B/147, Road: 22, New DOHS Mohakhali, Dhaka-1206.
∎ Web : www.mirgroupbd.com
∎ Business : We, at Mir Group, are in the business of providing end-to-end construction solutions to government and non-government bodies, local & foreign private clients as well as end customers in Bangladesh and abroad. Starting from providing the highest quality, experienced civil construction services all the way to construction and marketing top-end real estate residential& commercial spaces. We are committed to quality and timely delivery in all our projects. In the process, we manufacture and market high strength, top quality cement from our own factory; we produce and deliver strength and setting tested ready-mix concrete and pre-fabricated blocks. We also provide high-efficiency solar power solutions. We have our own web and app development teams working on the latest innovative trends in technology such as customisable Enterprise Resource Planning solutions, E-commerce platforms, ride-sharing solutions, payment gateways, facial recognition and artificial intelligence.

All in all, we are with you from the beginning of your construction ideas all the way to the realised end. Making Ideas Reality….That’s Mir.

Category: Customer Support/Call Centre

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Source: bdjobs.com

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