Title: Associate Officer/ Officer, Social Compliance and Producer Development
Company Name: Aarong
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ A Bachelor Degree from any reputed university
Job Responsibilities:
∎ Receive requests from registered members of Health Security Scheme with a positive and efficient attitude
∎ Record all data and information regarding each Health Security Scheme claim
∎ Liaison with the concerned authority to receive confirmation of the beneficiary's status
∎ Liaison with the concerned accounts team for claim settlement of beneficiary
∎ Keep beneficiary and related parties informed on claim related status
∎ Ensure all parties are aligned and working correctly and efficiently through tactical communication skills
∎ Ensure that all cases are dealt with prompt and effective action
∎ Gather data and prepare reports when necessary.
∎ Ensure field monitoring to evaluate the effectiveness of services and improve the satisfaction of beneficiaries
Additional Requirements:
∎ 1 year of work experience in customer service will be prefer
∎ Freshers are also encouraged to apply
∎ Knowledge of database management, MS Office and PowerPoint
∎ Effective communication and interpersonal skills
∎ Experience in problem solving, decision making, and report writing
∎ Good in team work, relationship management and time management
Compensation & Other Benefits:
∎ Provident Fund, Gratuity, Festival Bonus, Health and Life Insurance and others as per organization policy
Application Deadline: 16 Dec 2020
Company Information:
∎ 2 Dec 2020
∎ Aarong
∎ Address : Aarong Centre, 346, Tejgaon (I/A), Dhaka-1208
∎ Web : www.aarong.com
∎ Business : Aarong is Bangladesh’s most popular lifestyle retail chain. This ethical brand began in 1978 as a humble means to empower rural artisans to rise above poverty. Today, with 21 retail stores across Bangladesh and over 100 fashion and lifestyle product lines, Aarong supports 65,000 artisans with fair terms of trade. Revolutionising the retail industry with high standards for quality and artistry, this iconic brand blends the traditional with the contemporary in ways that never cease to win consumer appeal both at home and abroad. We are proud to be an equal opportunity employer and will do everything possible to ensure that those who are suitable to work within our values and beliefs are recruited to work for us.
Category: Customer Support/Call Centre
Source: bdjobs.com