Assistant Officer, Outbound Operations, E-commerce

Job Description

Title: Assistant Officer, Outbound Operations, E-commerce

Company Name: Aarong

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ A Bachelor Degree from any reputed university

Job Responsibilities:
∎ Generate e-commerce order invoices, airway bills and prepare orders for shipment
∎ Process complete orders from the picking team, ensure the accuracy of picked products, and send for final packing
∎ Track special orders which require gift wrapping, express shipping service, and any other customer request while processing order
∎ Ensure proper packaging of the products through assigned packers with special care for fragile items and international orders
∎ Handover all complete packaged orders to the shipping team
∎ Communicate with different teams within the department to process problematic orders
∎ Generate shipped invoice printing and packaged orders report

Additional Requirements:
∎ 1 year of relevant work experience in Customer Service or E-commerce Order Fulfillment section
∎ Understanding of Customer Relationship Management
∎ Knowledge of Modern marketing concepts, Digital marketing tools, and marketing strategies
∎ Familiarity with online and offline media
∎ Effective communication and interpersonal skills

Compensation & Other Benefits:
∎ Provident Fund, Gratuity, Festival Bonus, Health & Life Insurance, etc.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Aug 2023

Company Information:
∎ 26 Jul 2023
∎ Aarong
∎ Address : Aarong Centre, 346, Tejgaon (I/A), Dhaka-1208
∎ Web : www.aarong.com
∎ Business : Aarong is Bangladesh’s most popular lifestyle retail chain. This ethical brand began in 1978 as a humble means to empower rural artisans to rise above poverty. Today, with 28 retail stores across Bangladesh and over 100 fashion and lifestyle product lines, Aarong supports over 68,000 artisans with fair terms of trade. Revolutionizing the retail industry with high standards for quality and artistry, this iconic brand blends the traditional with the contemporary in ways that never cease to win consumer appeal both at home and abroad. We are proud to be an equal opportunity employer and will do everything possible to ensure that those who are suitable to work within our values and beliefs are recruited to work for us.

BRAC believes that everyone we work with including our staff, partners, programme participants and the community has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation. We uphold human dignity and inclusion rights for all, regardless of age, race, religion,
gender, disability, ethnic origin or socio-economic condition. As an equal opportunity employer, we actively encourage applications from women and gender-diverse individuals. We welcome persons with disabilities to apply. We nurture a culture where all individuals have the opportunity to realize their potential. Any personal persuasion will result in disqualification of candidature.

Category: Commercial/Supply Chain

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