Assistant Manager - Operation & Customer Service
Job Description
Title: Assistant Manager - Operation & Customer Service
Company Name: Swift Logistic Services Limited
Vacancy: 01
Job Location: Dhaka, Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ Graduate in any discipline
Experience Requirements:
∎ 2 to 6 year(s)
∎ The applicants should have experience in the following area(s):
Clearing and Forwarding, CRM, Customer Relation, Freight Forwarding/ C&F
∎ The applicants should have experience in the following business area(s):
Clearing & Forwarding (C&F) Companies, Freight forwarding
Job Responsibilities:
∎ Lead the Customer Service & Operation Team
∎ Responsible for Customer Service of Export/Import operation
∎ Follow up Custom Export Process in collaboration with Custom & Jetty Sarkers
∎ Status preparation of all Export / Import consignment with other Export / Import concerns
∎ Coordinate & proper support to the customer's representative at Dhaka & Chittagong
∎ Do follow up respective Forwarders for smooth operation
∎ Do follow up & proper guide to Off doc/ Depo/Airport assigned concerns of Dhaka & Chittagong.
∎ Proper communication with Customer Service department of Dhaka & Chittagong through email/ telephone & feedback to Head of Business
∎ Knowledge of Customer service & documentation of Freight forwarding
∎ Follow up with CFS & Carrier until stuffing (based on approval)
∎ Multiple Agent Communication for any rate query/shipment issue
∎ Coordinate and proper assistance to other departments for smooth operating & achieve business goal
∎ Time to time feedback to Head of Business
∎ Any other responsibilities as and when assigned by the superior authority.
Additional Requirements:
∎ Age 30 to 45 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Hospitalization Insurance
Application Deadline: 19 Sep 2020
Company Information:
∎ 10 Sep 2020
∎ Swift Logistic Services Limited
Category: Commercial/Supply Chain
Source: bdjobs.com
Deadline Expired on 19th Sep 2020
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