Assistant Manager/ Deputy Manager - Customer Care
Job Description
Title: Assistant Manager/ Deputy Manager - Customer Care
Company Name: DOM-INNO Developments Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA), Bachelor degree in any discipline
∎ Bachelors in Civil Engineering having relevant experience will get preference.
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Management, Customer Relationship Management, Customer Service, Real estate companies, Real state Developer
Job Responsibilities:
∎ To Analyze, Monitor and determine the level of present customer satisfaction through different measurable tools and develop policies for enhancing the level of customer satisfaction under different aspect.
∎ To provide proper protocol (from every aspect) to the Customers.
∎ To Listen Customers Discomfort and take day to day note.
∎ To perform jobs when & where assigned by the Departmental Head.
∎ To develop an effective & efficient Customer Care System.
∎ To Implement & Monitor the System.
∎ To ensure the optimum level of Customer Satisfaction through the team.
∎ To Guide both Pre & Post Care team.
∎ To keep a close relationship with all valued customers and landowners.
∎ To ensure a one stop Customer Service through efficient Team Management.
Additional Requirements:
∎ Age at most 38 years
∎ Both males and females are allowed to apply
∎ Person with disability are encouraged to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Nov 2022
Company Information:
∎ 20 Oct 2022
∎ DOM-INNO Developments Ltd.
∎ Address : DOM-INNO House, House-13, Road-07, Block-F, Banani, Dhaka-1213
∎ Web : www.dominno-bd.com
∎ Business : DOM-INNO is one of the leading, ISO 9001:2008 Certified real-estate conglomerates serving the Nation for more than one decade. It specializes in developing exclusive apartment complexes in prime locations of the Dhaka city. DOM-INNO is also an active member of Real Estate & Housing Association of Bangladesh (REHAB) since the year 2002.
DOM-INNO also associates new Business Enterprises, which has truly strengthened its core service with the best supportive & smooth operation. Following are the snapshot of those Enterprises:
1. Profile Architects & Engineers Ltd.
2. DOM-INNO Concrete Ltd.
3. LEON Pharmaceuticals Ltd.
4. AFFIX Consumer Products Ltd.
5. DOM-INNO Trading Limited.
6. Thema Fila Limited.
7. The Flamenco (Convention Center).
Our overall operation stands on a common Motto, which are –INTEGRITY, TRANSPARENCY & HEALTHY BUSINESS ETHICS & we are strongly believe that these are the key factors of our SUCCESSION.
Category: Customer Support/Call Centre
: If you think you are suitable for this position and have relevant work experience, please send your CV mentioning the position name in the subject line by the due date. Only qualified candidates will be shortlisted and will get call for interview.email to: to [email protected]
