Administrative Assistant

Job Description

Title: Administrative Assistant

Company Name: S.S. Trade Corporation

Vacancy: 3

Job Location: Gazipur (Gazipur Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Minimum Diploma in Electrical, Electronics, Mechanical, Power and computer engineering
∎ Bachelor in EEE, CSc, CSE, Mechanical

Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s): Administration, Communication, MS Word/ Excel/ PowerPoint/ OneNote
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Responsible for ensuring smooth operations of SSTC Office
∎ She will also project a professional company image through phone and electronic interactions with customers.
∎ Provide all kinds of administrative as well as secretarial supports to Sales & Service officials of SSTC
∎ As a Sales / Service Coordinator you will be in most cases the very first point of contact for our client so making a great impression is key, therefore we are looking for enthusiastic, resilient individuals.
∎ You will build rapport with our customers and conduct a thorough fact-find over the phone to establish their needs and requirements to find the right service for them.
∎ Takes customer requests with regard and informs concern departments.
∎ Supports marketing and sales initiatives.
∎ Prepare various report and schedule for meeting arrangement.
∎ Must have strong knowledge in computer operation.
∎ Ability to prepare power point presentation is a must.
∎ Issue PI, Sending PI
∎ Keep records of customer interactions and transactions
∎ Record details of inquiries, comments and complaints
∎ Record details of actions taken
∎ Maintain customer databases
∎ Conduct sales analysis
∎ Process orders
∎ Updating all systems and CRM databases
∎ Maintain all relevant communication, order files, reports etc. required for processing orders efficiently.
∎ Follow up with commercial on correct shipping docs, shipment advice & payment too
∎ Takes and registers all customer complaints.
∎ Drives solution of customer complaints by solving it directly or assigning tasks to other function.
∎ Takes and processes customer feedback and asks for Customer Service related feedback
∎ Collaborates closely with Sales & Service for smooth handling of continuous updates.
∎ Act as the customer's main point of contact to ensure that their queries, problems or issues are dealt with appropriately.
∎ Should have capability to ensure quality customer service.
∎ Call existing customer portfolio to maintain and achieve their service needs.

Additional Requirements:
∎ Age 22 to 32 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Jan 2023

Company Information:
∎ 22 Dec 2022
∎ S.S. Trade Corporation
∎ Address : Khan Villa ( 6th Floor),Sayed Madbar Ali Road,Paler Math,Gazipur Sadar,Bangladesh Mob: 01615522321

Category: Engineer/Architect

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