Worker (Support Staff)

Job Description

Title: Worker (Support Staff)

Company Name: Qatar Charity

Vacancy: --

Age: At least 30 years

Job Location: Cox`s Bazar (Teknaf)

Salary: --

Experience:

Published: 2026-09-09

Application Deadline: 2026-10-09

Education:

• 8 Pass

• At Least Junior Level School Pass (Class 8); basic literacy is preferred.

• Ability to read the product labels and instructions on packages and understand basic instructions related to cleaning procedures and safety guidelines.

• Training in hygiene, sanitation, or infection prevention is an advantage.

• Age At least 30 years

EXPIRIENCE: • Previous experience in cleaning, housekeeping, or sanitation work is preferred.

• Experience in hospitals, clinics, or humanitarian settings is an added advantage.

• Familiarity with cleaning tools, chemicals, and safe handling procedures is desirable

SKILLS: • Basic understanding of hygiene and sanitation principles.

• Ability to follow instructions and cleaning schedules.

• Attention to detail and commitment to cleanliness.

• Physical ability to perform manual work for extended periods.

• Time management and reliability.

• Ability to work independently and as part of a team.

• Awareness of health and safety regulations.

CLASSIFIATION GRID: Grade 6

DEPARTMENT: Programme - Relief

POST HOLDER:

WORK BASE: Qatar Charity Bangladesh Office

WORK AREA: Cox’s Bazar – Teknaf , Bangladesh

Reporting To: Hierarchical: Admin Officer (TBD)

Functional: Project Officer - Relief Coordination (Anas Abulaban)

JOB SUMMARY: The Worker (Support Staff) is responsible for maintaining a clean, safe, and hygienic environment within the health facility or operational site. The role supports infection prevention and control (IPC) standards by ensuring that all areas, including patient zones, offices, and common spaces, are regularly cleaned and sanitized. The Worker (Support Staff) contributes to creating a dignified and safe environment for patients, staff, and visitors, particularly in humanitarian emergency settings where hygiene standards are critical to public health.

GENERAL RESPONSIBILITIES:

Objective 1: Maintain cleanliness and hygiene standards within the facility.

• Clean and sanitize all assigned areas including patient rooms, waiting areas, offices, corridors, and sanitation facilities.

• Ensure regular cleaning of high-touch surfaces to support infection prevention and control (IPC) measures.

• Maintain cleanliness of toilets, handwashing stations, and waste disposal points.

• Follow up daily and weekly cleaning schedules as instructed.

Objective 2: Ensure proper waste management and infection control.

• Collect, segregate, and dispose of waste according to health and environmental standards.

• Handle medical and non-medical waste safely following IPC protocols.

• Support prevention of contamination by responding quickly to spills and hazardous materials.

• Use cleaning chemicals and equipment safely and appropriately.

Objective 3: Support a safe and organized environment.

• Ensure all areas remain safe, clean, and free from hazards.

• Arrange cleaning tools and materials properly after use.

• Report any maintenance issues, damages, or safety risks to supervisors.

• Assist in emergency cleaning situations when required.

Objective 4: Support facility operations and teamwork.

• Coordinate with medical and administrative staff to maintain cleanliness standards.

• Respond to urgent cleaning needs during peak hours or emergencies.

• Follow instructions from supervisors and adhere to assigned duties.

• Maintain a cooperative and respectful working relationship with all staff.

Objective 5: To ensure employees adhere to ethical standards, organizational policies, and legal requirements while maintaining integrity and professional conduct at all times.

• The Employee undertakes to use the Association's technological devices, software, and systems for professional purposes only.

• The employee hereby acknowledges that they have read, understood, and agreed to comply with all applicable organizational policies and guidelines, including but not limited to the Code of Conduct, PSEA Policy, Safeguarding Policy, Conflict of Interest Policy, Fraud Prevention Policy and the Non-compliance may result in disciplinary action.

• The staff obliges to immediately report any violations of the associations policies or Bangladesh Law that was discovered during their work including illegal activities, or breech of work ethics.

• The employee is prohibited from engaging in any behaviour that continues harassment or discrimination against any of their colleagues. Partners, stakeholders, etc.

• Staff must agree that giving or receiving any gift, money, or benefit that is illegal or dishonest—directly or indirectly—is not allowed

• The Employee undertakes that, throughout their employment with Qatar Charity, they shall not engage in any form of bribery or corruption, whether directly or indirectly, and shall comply with all applicable anti-corruption laws of the country and organizational policies.

Objective 6: Ensure the implementation of Qatar Charity’s safeguarding standards, including PSEA and GBV prevention, across all project activities to maintain a safe and accountable environment.

• Implement and monitor safeguarding measures, ensuring compliance with Qatar Charity’s PSEA and GBV policies throughout the project lifecycle.

• Abide by QC’s Child Protection and Safeguarding related policies to keep children and young people safe and to respond to concerns about a child's safety or wellbeing.

• Establish and maintain confidential, accessible reporting channels for safeguarding concerns and ensure timely response and escalation.

• Collaborate with HR and relevant departments to integrate safeguarding into field activities.

• Ensure risk assessments include safeguarding considerations and mitigation strategies for all project activities.