Visa Processing Officer

Job Description

Title: Visa Processing Officer

Company Name: Supertech Trip.com

Vacancy: --

Age: Na

Job Location: Dhaka (GULSHAN 2)

Salary: Negotiable

Experience:

• 2 to 3 years

• Diploma/Bachelor/Honors

• 2 to 3 years

• The applicants should have experience in the following business area(s):Travel Agent, Tour Operator, Immigration/Visa Processing, Travel Startup

• Skills & Expertise: Customer Service, Tour and Travel, Agency, Visa Processing

• Maintain and build up good relationships with clients.

• Knowledge and Experience of Visa consultancy/ Processing/Immigration/Visit Visa/ Schooling Visa / Work Permit Visa/Family Migration Visa.

• Receive and reply to emails, and carry out marketing and promotions via online and newspaper advertisements.

• Perfect counseling directly & over the phone.

• Prepare necessary documents, fill out forms, and maintain files and records.

• Communication with foreign universities/colleges/other parties.

• Managing client`s databases and regularly following up with them.

• Must have familiarity with visa application submission processes, appointment scheduling, and biometric data collection.

• Preparing documentation and submitting all visa applications for various countries.

• Maintain good communication with clients face to face and over the phone.

• Speak with clients to answer any queries regarding visa requirements.

• Collect the required visa documents as per checklist and prepare the file for online and in person submission to embassies.

• You MUST have proficiency in using a laptop or Desktop and the Internet (MS Word, typing, emailing, Canva, Photoshop etc.)

• Good understanding of Visa application process, documentation requirements and all Embassy Formalities.

• Dealing with customer queries and complaints.

• Any other tasks assigned by the management.