Title: Visa Consultant - STUDENT / TOURISTS
Company Name: RS Overseas Tour
Vacancy: --
Age: Na
Job Location: Dhaka (Paltan)
Salary: Tk. 15000 - 25000 (Monthly)
Experience:
Bachelor’s / Honors degree in any discipline
Minimum 2–3 years of experience in visa processing, immigration consultancy, or a related field.
Strong understanding of virious Countries visa systems.
Excellent communication skills in English and Bangla.
High attention to detail and strong organizational skills.
Ability to work under pressure and manage multiple applications simultaneously.
Strong customer service and problem-solving abilities.
Proficiency in MS Office and online visa portals.
Job Summary
The Visa Consultant – Student / Tourist will be responsible for guiding clients through the visa application process for various countries. This role requires in-depth knowledge of visa categories, documentation requirements, and embassy/consulate procedures. The consultant will ensure timely, accurate, and compliant submissions while delivering high-quality customer service.
Key Responsibilities
Provide expert guidance to clients on visa types, eligibility criteria, and documentation requirements for various countries.
Assist clients in preparing and reviewing all necessary documents to ensure completeness and accuracy.
Manage end-to-end visa application processes, including form filling, appointment scheduling, fee processing, and follow-up.
Maintain up-to-date knowledge of visa policies, immigration rules, and changes in embassy/consulate guidelines.
Communicate with embassies, consulates, and related authorities as needed.
Track and monitor application statuses, providing timely updates to clients.
Maintain client records and ensure data confidentiality.
Handle client inquiries professionally and provide solutions to issues or delays.
Support the development of internal guidelines and improve application processes for better efficiency.
Work closely with the sales/support team to enhance overall client experience.
Bonus: 2 Festival Bonus
Performance Incentive: Employees will receive a performance Bonua based on their targets.
Other benefits as per company policy