Veterinary Practice Manager: AKS Animal Care Centre

Job Description

Title: Veterinary Practice Manager: AKS Animal Care Centre

Company Name: AKS Animal Care Centre

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Bachelor or equivalent degree in Business administration, Social sciences, or other relevant field.

Job Context:
∎ AKS Animal Care Centre is a full-service animal care centre under AK Khan Health-Care Trust (AKKHT) that aims to provide the best quality medical care for pet animals. With the motto, ‘compassionate love for all walks of life’, our primary focus is to save animal lives, no matter the time, cost, or circumstance. We strive to ensure that no animal is neglected from proper care; that they are treated with respect and empathy. We provide a full range of general, surgical, and specialized care along with emergency treatment services for animals in critical condition. Here, we believe that it takes every team member`s full effort to deliver the best care possible to the furry citizens we treat.
∎ We are looking for someone with substantial management and leadership experience to run the day-to-day activities at the centre including appointment scheduling and client management; daily finance management; administrative staff and hospital facility maintenance; documentation and record maintenance; and overseeing clinical practice management.
∎ Duration of contract : 1 year, renewable based on performance
∎ Start date : As soon as possible

Job Responsibilities:
∎ Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely and competent manner; review and resolve of non-medical client complaints.
∎ Schedule appointments; ensure call back system including overdue reminder calls and client follow ups in collaboration with the Practitioners.
∎ Manage billing, calculation of any discounts and other special accounts, collections and returned payments and checks.
∎ Develops and updates the employee handbook, written job descriptions, employee personnel files, time sheet, leave records and annual leave calendar.
∎ Supervise staff to ensure that each job is being effectively handled and timely executed.
∎ Ensure policy enforcement, employee relations and communications.
∎ Monitor employee competence and effectiveness and report to Practice owners.
∎ Manage the practice software, daily transactions and handle main reception till.
∎ Develop and maintain daily ledger for all transactions and maintain daily financial reporting to the practice owners.
∎ Prepare budgets and monthly requisitions for all expenses and purchases.
∎ Establishes an inventory control system to ensure adequate stocks of supplies are available; Monthly update inventory to prepare medical supplies purchase list in collaboration of practitioners.
∎ Oversee the maintenance of the facility for orderliness and cleanliness of both the inside and outside of the building.
∎ Order and supervise storage of medical and non-medical supplies; Manage vendors for supply purchases and negotiate best prices.
∎ Promotes different offers, promotions, upcoming activities internally to increase client/patient visitation rate.
∎ Oversee that all records are kept up to date. This includes client records and invoices with correct names, addresses, pets, charges, medical history, vaccine status, medications administered, laboratory reports, etc.
∎ Performs other duties as assigned.

Additional Requirements:
∎ Languages: Strong communication skills in both Bangla and English.
∎ Demonstrated love and affection for animal and animal welfare.
∎ At Least three years’ experience of working in an administrative position. Experience of working in a hospital/clinic facility will be an additional benefit.
∎ Proven leadership skills and experience of client management.
∎ Excellent interpersonal and communication skills.
∎ Fluent proficiency in both Bangla and English language.
∎ Computer skills with basic software’s and data management.
∎ Ability to work under pressure with minimal supervision; think and work strategically with attention to detail.

Salary:
∎ Salary, Travel allowance and Festival Bonus

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Jul 2022

Company Information:
∎ 21 Jul 2022
∎ AKS Animal Care Centre

Category: General Management/Admin

: For any further inquiry, please email: [email protected] or call: +8801770476749