Unit Manager

Job Description

Title: Unit Manager

Company Name: Umair Fabrics

Vacancy: 10

Location: Anywhere in Bangladesh

Salary: Tk. 15000 - 30000 (Monthly)

Experience:
∎ 1 to 5 years
∎ Freshers are also encouraged to apply.

Published: 14 Jun 2025

Education:
∎ Higher Secondary, Bachelor/Honors

Requirements:

Responsibilities & Context:
∎ • Providing guidance and support to team members to ensure effective performance.
∎ • Developing plans aligned with the unit’s goals and ensuring their execution.
∎ • Maintaining high standards of quality in all operations and services.
∎ • Create regular progress reports.
∎ • Analyze performance and suggest improvements.
∎ • Address challenges quickly and effectively.
∎ • Make decisions to keep operations running smoothly.
∎ • Maintain communication with clients, suppliers, and stakeholders.
∎ • Ensure smooth coordination between departments.
∎ • Respond to customer inquiries via phone, email, or in person.
∎ • Help solve customer problems or complaints effectively.
∎ • Give accurate information about products or services.
∎ • Guide customers in understanding features, pricing, and processes.
∎ • Ensure works are completed accurately and efficiently.
∎ • Maintain detailed records of customer interactions.
∎ • Document issues and solutions for future reference.
∎ • Follow up with customers to ensure satisfaction.
∎ • Provide updates on issues or requests they’ve raised.
∎ • Stay polite, calm, and helpful in all interactions.
∎ • Represent the company positively at all times.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus, Medical allowance, Insurance, Weekly 2 holidays, Gratuity, Provident fund, Pension policy
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Salary Range BDT 25000 per month
∎ Potential to earn up to BDT 1,00,000.00 per month for outstanding candidates who can achieve or exceed their sales & marketing targets with their extraordinary verbal presentation skills
∎ Other Benefits As per company policy:
∎ Yearly performance bonus
∎ Yearly 02 festival bonuses
∎ Attractive long-term benefits

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Anywhere in Bangladesh

Job Highlights:
∎ Client Relations.
∎ Operational Management.
∎ Team Leadership.
∎ Performance Monitoring.
∎ Problem-solving.
∎ Client Relations.
∎ Operational Management.
∎ Team Leadership.
∎ Performance Monitoring.
∎ Problem-solving.

Company Information:
∎ Umair Fabrics
∎ 42/2,Syed Awlad Hossain Road,Islampur.

Address::
∎ 42/2,Syed Awlad Hossain Road,Islampur.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Jul 2025

Category: Customer Support/Call Centre

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