Telesales Team Leader - Outbound Campaign
Job Description
Title: Telesales Team Leader - Outbound Campaign
Company Name: Sales Manager Pvt. Limited
Vacancy: 1
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, call center training, Call Centre Supervision/ Management, CRM (Hubspot Preferably)
∎ The applicants should have experience in the following business area(s):
Call Center
Job Responsibilities:
∎ Build a team that will facilitate direct sales by instructing team members to inform the right customers about the company and products and encouraging them to make sales.
∎ Inform customers about all products in the company, their uses, and benefits.
∎ Take orders made by customers and ensure that they are successfully delivered to them in due time.
∎ Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction.
∎ Ensure proper documentation in the information system in due time and check through them for accuracy.
∎ Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results.
∎ Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously.
∎ Create a good relationships with team members and motivate them to put in their best to work in order to achieve maximum results.
∎ Evaluate sales records periodically to make balances and ensure that sales figures tally with a number of goods sold.
∎ Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
∎ Provide training, grooming and mentoring.
∎ Manage roster to ensure enough number of agents available for the shift.
∎ Team management.
∎ Ensure all team members are achieving their KPI
Salary:
∎ Negotiable
∎ Salary depends on previous experience
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: February 29, 2020
Company Information:
∎ Sales Manager Pvt. Limited
∎ Address : Gazi Tower(3rd Floor),151/6, Panthapath,Dhaka.
∎ Web : www.salesmanager.com.bd (UC)
∎ Business : Sales Manager Pvt. Limited is a sister concern of CYANERGY PTY LTD (www.cyanergy.com.au). As a startup, Sales Manager 2020 mission is to setup Cyanergy back office operation in Dhaka and build Sales Manager as a reputable BPO brand in Australia and New Zealand market with a focus in Direct Sales (Telemarketing), Digital Marketing and accounting arena.
Category: Customer Support/Call Centre
Read Before Apply: Please remember you may need to start early morning to work according to Australian time zone and follow Australian holiday calendar. Standard working days Monday to Friday.
Source: bdjobs.com
Deadline Expired on 29th Feb 2020
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