Telesales Team Leader - Outbound Campaign
Job Description
Title: Telesales Team Leader - Outbound Campaign
Company Name: Sales Manager Pvt. Limited
Vacancy: 1
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, call center training, Call Centre Supervision/ Management, CRM (Hubspot Preferably)
∎ The applicants should have experience in the following business area(s):
Call Center
Job Responsibilities:
∎ Build a team that will facilitate direct sales by instructing team members to inform the right customers about the company and products and encouraging them to make sales.
∎ Inform customers about all products in the company, their uses, and benefits.
∎ Take orders made by customers and ensure that they are successfully delivered to them in due time.
∎ Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction.
∎ Ensure proper documentation in the information system in due time and check through them for accuracy.
∎ Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results.
∎ Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously.
∎ Create a good relationships with team members and motivate them to put in their best to work in order to achieve maximum results.
∎ Evaluate sales records periodically to make balances and ensure that sales figures tally with a number of goods sold.
∎ Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
∎ Provide training, grooming and mentoring.
∎ Manage roster to ensure enough number of agents available for the shift.
∎ Team management.
∎ Ensure all team members are achieving their KPI
Salary:
∎ Negotiable
∎ Salary depends on previous experience
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: February 29, 2020
Company Information:
∎ Sales Manager Pvt. Limited
∎ Address : Gazi Tower(3rd Floor),151/6, Panthapath,Dhaka.
∎ Web : www.salesmanager.com.bd (UC)
∎ Business : Sales Manager Pvt. Limited is a sister concern of CYANERGY PTY LTD (www.cyanergy.com.au). As a startup, Sales Manager 2020 mission is to setup Cyanergy back office operation in Dhaka and build Sales Manager as a reputable BPO brand in Australia and New Zealand market with a focus in Direct Sales (Telemarketing), Digital Marketing and accounting arena.
Category: Customer Support/Call Centre
Read Before Apply: Please remember you may need to start early morning to work according to Australian time zone and follow Australian holiday calendar. Standard working days Monday to Friday.
Deadline Expired on 29th Feb 2020
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