Telephone Operator cum Receptionist

Job Description

Title: Telephone Operator cum Receptionist

Company Name: NASSA GROUP

Vacancy: 4

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): IP Telephone and IPPBX Marketing, Telephone Communication, Telephone Operator
∎ The applicants should have experience in the following business area(s): Group of Companies

Job Responsibilities:
∎ Answer incoming calls.
∎ Place outgoing calls.
∎ Direct call to staff's or departments through the switchboard or PABX system.
∎ Receive guest messages and deliver the same to the guest.
∎ Understand the telephone operator board or PABX switchboard operations.
∎ Knows what action to take when an emergency call is required.
∎ Assist in reporting telephone equipment or service complaints and problems.
∎ Multitasking ability highly expected from the concern person.
∎ Must be polite and courteous while answering the Phone.
∎ Keep records of calls place and receive by all departments.
∎ Setup conference calls in different locations and time zones.
∎ Update directory information on the front office.

Additional Requirements:
∎ Age at least 25 years
∎ Both males and females are allowed to apply
∎ English spoken fluency.
∎ Energetic, confident and proactive.

Salary: Tk. 16000 - 25000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Oct 2022

Company Information:
∎ 6 Oct 2022
∎ NASSA GROUP
∎ Address : 238, Tejgaon Industrial Area, Gulshan Link Road, Dhaka-1208
∎ Web : www.nassagroup.org
∎ Business : EXPORTER

Category: Customer Support/Call Centre