Job Description
Title: Telemarketing Team Leader (US Campaign)
Company Name: Digifea
Vacancy: 5
Job Location: Dhaka (Mirpur 10)
Employment Status: Full-time
Educational Requirements:
∎ A minimum of O Level, A-Level, or Bachelor's degree in any discipline is required.
∎ Skills Required: Appointment Setting, B2B and B2C sales and marketing, B2B Call Center, Call Center, Cold Calling, Telemarketing, telesales
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Appointment Setting, B2B Call Center, Cold Calling, Lead Genaration, lead generation, Tele Marketing, Telemarketing, telesales
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center
Job Responsibilities:
∎ Need to engage in sales activities or schedule appointments with potential customers over the phone.
∎ Required to make inbound or outbound calls.
∎ Identify and evaluate customer needs to ensure satisfaction.
∎ Go above and beyond to engage customers effectively.
∎ Demonstrate leadership skills to lead the team.
∎ Motivated to improve and contribute as a team player.
∎ Additional tasks will be assigned as needed.
∎ Perform statistical analysis and report to the Manager.
∎ Adhere to communication procedures, guidelines, and policies.
∎ Willingness to go the extra mile in actively engaging customers.
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Fluency in English is mandatory.
∎ Experience in B2B, B2C Cold Calling, Telemarketing in Any International Call Center will get higher priority.
∎ Prior experience in the telemarketing sector.
∎ Excellent presentation skills, including visual representation over Zoom or other platforms.
∎ Strong phone contact handling abilities and active listening skills.
∎ Customer-focused with the flexibility to respond to various personalities.
∎ Effective multitasking, prioritization, and time management skills.
∎ Ability to assist clients in finding solutions to their issues.
Salary: Tk. 25000 - 27000 (Monthly)
Compensation & Other Benefits:
∎ Highly attractive Sales Bonus.
∎ 5 days a week work schedule (Weekly 2 holidays).
∎ USA Federal Holidays.
∎ 15 Annual Paid Leave after completing 6 months.
∎ Salary Review: Yearly.
∎ Festival Bonus: 2 (Yearly) after completing 6 months.
∎ Unlimited tea/coffee during office hours.
∎ Snacks are provided once per day during office hours.
∎ Yearly recreation based on performance.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 24 Nov 2023
Company Information:
∎ 25 Oct 2023
∎ Digifea
∎ Address : 621, 622 Begum Rokeya Sarani, Kazipara, Mirpur, Dhaka-1216
∎ Business : DigiFea provides outstanding digital services that always meets or exceeds our customer’s expectations.
Category: Customer Support/Call Centre
: Please Note: If you are not Fluent in English and Have Issues with Night Shift, kindly do not apply.
